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“Kind to travelers” 5 of 5 stars
Review of BEST WESTERN Horizon Inn

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BEST WESTERN Horizon Inn
2.0 of 5 Hotel   |   1154 Barnett Road, Medford, OR 97504   |  
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Ranked #5 of 35 Hotels in Medford
Certificate of Excellence 2014
San Jose, California
1 review
1 helpful vote 1 helpful vote
“Kind to travelers”
5 of 5 stars Reviewed December 13, 2013

My sister and I had reservations but didn't arrive until late because of the Thanksgiving holiday. The staff was accommodating and helpful. We thought the room they gave us would loud but it was so comfortable we were tempted to stay another day.
In fact, I made a reservation for my return trip, but the snow storm was so fierce that I had to stay elsewhere because I couldn't get to Medford. The desk clerk was understanding and helpful and canceled my reservation without a grumble. This is a first-class motel because of the wonderful staff working there. Everything is clean and neat and the breakfast was good.

Room Tip: Tell the staff what you want and they are accommodating.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 reviews from our community

Traveler rating
    375
    238
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
brookings, United States
2 reviews
4 of 5 stars Reviewed December 12, 2013

Every one was very helpful and friendly in helping us during our stay. Would stay again with no problem. Great dinner nest door. We had the coldest temps. in recent time in Medford and they were helpful in helping during time.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, January 2, 2014
You are so right, the Black Bear Diner on the property is so great! What a super combo in our humble opinion. A super friendly, clean hotel with a very popular Diner right on the premises. With the beautiful park and the off leash dog park right across the street and very easy access on and off the I-5, we are quite the locale. Thank you so much for pointing out that your enjoyed the Black Bear Diner during your stay, we appreciate it!!!

Gratefully,

Darby Stricker, CHA
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Gearhart, Oregon
1 review
5 of 5 stars Reviewed December 6, 2013

Because Best Western's are locally owned they can vary in quality. This hotel is a "can't miss" place to stay. They are very professional and helpful from start to finish. The front desk was very courteous in helping me make a reservation at a great price; the room was very clean and everything that should be in a room was in this room. This isn't always the case. Everything worked. Another plus. The breakfast bar was well stocked and it was a bonus as we had not counted on it. We thought maybe a "continental breakfast". It was all we needed for breakfast. Especially the biscuits and gravy.
We used to stay at the Springhill Suites when we stopped in Medford. Not anymore. Thanks

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, January 2, 2014
We are so glad to have you! Your kind words made out day. We love to read that your efforts to make your stay special, do not go unnoticed. We work hard to stay informed and share what we find out with our visitors. Thank you so much for taking time to share your kind words with others, we really do appreciate it!!

Gratefully,

Darby Stricker, CHA
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Seattle, Washington
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 6, 2013

Have stayed here several times now in the past two years, and find it to be a reliable,no-nonsense motel. Nothing out of the ordinary, but the staff is very helpful, and the rooms are clean. The location is good for travelers, who need to get an easy on/off to thr freeway, regardless of going North/South.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, January 2, 2014
A "Handy stop" is a comment that lets us know you found us convenient. That is great to read!!! Thank you so much for taking time to share that with other travelers. We strive to make your experience with us easy and pleasant, all at a great value. Thanks again!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbotsford, Canada
Top Contributor
296 reviews 296 reviews
31 hotel reviews
Reviews in 89 cities Reviews in 89 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed December 1, 2013

We were exhausted after a long day's drive. What a nice treat to have a tastefully decorated room with really good lighting for reading. There was also a very comfortable chair to sit on to watch tv. My husband headed out to the hot tub right away. He said it was great as it was enclosed and yet it was outside. He found it very relaxing and a wonderful way to unwind after a long day on the road. The beds are very comfortable and we went to sleep early and had a good nights sleep. Ice and vending machines are strategically placed throughout the property so you do not have to go too far for ice. Breakfast in the morning is your typical continental breakfast - not too exciting but it is adequate.


Staff was very friendly and nice.

It's very good value for the money. We've already booked a room for a trip that we are taking in January.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, December 8, 2013
WOW, thank you for the very kind words! We think it is very cool that your husband enjoyed our hot tub, as an outdoor in gazebo hot tub. We have often described the experience like some of our hot springs in Oregon. Surrounded by fresh crisp outdoor air, while soaking in soothing hot bubbly waters all under the protective roof of the gazebo. We think that is a much richer experience than an indoors hot tub. You described out hotels great features and we are so appreciative for that. We genuinely love to read when our guests love it all!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2013

Enjoyed the fact that there was a place to walk my dog. Right across the street is a fenced dop park. There is a Big Bear cafe in the hotel parking lot. We didn't eat there this time but have in the past. The food is good and service is friendly.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, December 8, 2013
Thank you for pointing out that we have a great dog park right across the street. We are pet friendly at Best Western Horizon Inn and we love that there is a special space for our 4 legged friends to cut loose in. You are sure right about the Black Bear Diner on the property. This Diner is yet another shining example of why the Diner chain is one of the best in the West. Great food, great value, friendly service! We enjoy them as much as our guests do.

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loomis, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 30, 2013

Love to visit family in the Medford area and always stay at the Horizon. Rooms are clean and large. Staff if knowledgeable and friendly, but most of all the price is right. I think it is stupid to require 200 characters in an evaluation.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, December 8, 2013
We really take the responsibility for being a part of very important family travel. We know that our guests are taking journey's at great expense to be with loved ones at holiday time. It is our focus to make the most of the short time you are with us and try very hard to give you a 'like family' experience. Thank you for pointing out that your experience with us was clean spacious and friendly. Perfect!

Gratefully,

Darby Stricker, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Horizon Inn

Address: 1154 Barnett Road, Medford, OR 97504
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Medford
#4 Family Hotel in Medford
#4 Romantic Hotel in Medford
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Horizon Inn 2*
Number of rooms: 122
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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