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“Wonderful hotel” 5 of 5 stars
Review of Holiday Inn Express Medford

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Holiday Inn Express Medford
2.5 of 5 Motel   |   1501 S Pacific Highway, Medford, OR 97501   |  
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Ranked #7 of 35 Hotels in Medford
Lancaster, California
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Wonderful hotel”
5 of 5 stars Reviewed July 25, 2014

They have great rooms. The whole place is very clean. Easy to find. Nice view of the mountains from the top floor. Great staff. I had to change my plans three times and they were great everytime. I will definitely be back.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Manager at Holiday Inn Express Medford, responded to this review, August 3, 2014
Thanks for letting us know you enjoyed yourself here! Next time you are headed this way, let us know and we'll set you up with another room with a view!
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116 reviews from our community

Traveler rating
    43
    49
    12
    5
    7
See reviews for
35
36
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver Island BC
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 21, 2014

We were greeted with smiling faces and a quick check-in. Room was clean and although the air conditioner was quite loud it was working and we certainly needed the room cool with the hot summer temperatures outside. There are 2 pools one inside and one outside....it is a good stop especially if you have kids and they need to have some time to let off some energy. Our room was quiet since we were at the far end of the hallway away from the pool areas. The Front Desk suggested McGrath's Fish House restaurant just a brief walk to the shopping centre behind the hotel, which turned out to be great. Breakfast was good, they did scrambled eggs instead of those awful flat pretend omelets at other Holiday Inns.

Room Tip: Suggest a room away from the busy pools for a more quiet stay.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Manager at Holiday Inn Express Medford, responded to this review, July 27, 2014
Thank you for taking the time to write a review of your stay! We are glad that you enjoyed yourselves while you were guests, and are glad that you liked the scrambled eggs. The omelets that you described are actually served at all IHG properties! At our hotel, we serve the omelets or scrambled eggs depending on the day of the week, so it was good timing on your part!

We hope to see you again the next time that you're in town!
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Medford, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 19, 2014

My daughter and I went to stay at this hotel and were relaxing on the top of the bed covers. Well when it was time for bed and turned down the bed, one of the beds had a pee stain and mascara on the pillow. We alerted the front desk and asked for another room. There were no rooms available so we asked to check out. The gentleman at the front desk who's name is Scott-was not understanding that even though he offered new sheets - pee soaked into the mattress, new sheets were not going to help.
He checked us out and didnt offer any kind of receipt, I asked for a receipt that indicated my account wouldnt be charged and he said there was nothing he could do. So I wrote on a peice of paper and made him sign it. We have stayed here many times and after this experience we will NEVER stay there again!

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Manager at Holiday Inn Express Medford, responded to this review, July 27, 2014
I have forwarded your review to the appropriate departments so that our staff can look into the matter. Our guest's comfort comes first, and we would never want someone to be unhappy with their experience at our property.

Thank you for taking the time to write a review, and I hope that sometime in the future you will be willing to give our hotel another chance.
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North Mankato, Minnesota
Top Contributor
111 reviews 111 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 19, 2014

My first impression of this HI Express was quite positive: the manager called me to let me know that my reservation was not guaranteed with a credit card and wondered if I was coming. Since my flight into Medford had been delayed, I had missed the 6pm deadline. I called right after she had cancelled the reservation but she renewed it right away.

The facility seemed to be in very nice condition overall. The room (king bed) was very adequate in size and quite clean. The bed was comfortable and the climate control worked nicely. Breakfast was good and everything seemed fresh.

If I come to town again, I would definitely stay here.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Manager at Holiday Inn Express Medford, responded to this review, August 3, 2014
Thank your for your kind words, and for taking the time to review your stay with us! We look forward to meeting your hospitality needs the next time that you travel through the Rogue Valley!
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Asheville
Top Contributor
117 reviews 117 reviews
24 hotel reviews
Reviews in 70 cities Reviews in 70 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 18, 2014

We used this hotel as our base while in the Rogue Valley, it's fairly centrally located, walking distance to several restaurants and the Harry and David marketplace. As a nice bonus, the Medford Farmer's Market sets up once a week in the Armory parking lot next door.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Manager at Holiday Inn Express Medford, responded to this review, August 3, 2014
We're glad that you enjoyed your time with us! It's always nice to receive feedback from our guests so that we can continue to improve. The farmer's market in the Armory parking lot is a pretty neat attraction- every Thursday from 9am to 1pm. It gets pretty crowded in the parking lot, but definitely worth it!
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Chelan
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

The suite we stayed in was very nice. Having a micro, fridge, coffee maker and pull out bed was nice. The beds themselves were very comfortable. Breakfast was very good. We will definitely be back. The staff was friendly and very accommodating.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Front Office Manager at Holiday Inn Express Medford, responded to this review, July 13, 2014
Thank you for the kind words! Our staff prides itself on providing a welcoming stay, and we are always happy to hear when our guests are pleased with their stay.

We hope to see you the next time you swing through Southern Oregon!
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Ivanhoe, California
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 27, 2014

Stopped for the night here on our way up to Seattle. Everything was fine--nice room, friendly staff, and great breakfast. Requested a top floor away from the ice machine and we had a quiet night's sleep. We ate dinner at Shari's and it was just okay. Food was pretty good, but the service was poor.

Room Tip: Always request a top floor away from the ice machine for a quiet night's sleep.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse H, Manager at Holiday Inn Express Medford, responded to this review, August 3, 2014
Thanks for taking the time to review your stay with us! I've noticed that Shari's is a hit or miss myself- if you stop by again sometime we will be happy to provide you with good food recommendations. Medford has a surprisingly good selection of quality eateries if you know where to look!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Medford

Address: 1501 S Pacific Highway, Medford, OR 97501
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Medford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Medford 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Medford Holiday Inn Express Hotel would like to extend our hospitality in welcoming you to Southern Oregon. We offer free transportation to and from Rogue Valley Medford Intl. Airport (MFR). We are conveniently located next door to the Harry and David Country Store and Visitors Center off of I-5 exit #27, we offer business and leisure traveler s luxurious guestrooms and suites with complimentary wireless high-speed Internet access, complimented by excellent service and competitive rates. Our hotel is just minutes away from the Oregon Shakespeare Festival, Southern Oregon University, Historic Jacksonville's Britt Gardens, Rogue Valley's farm and wine tour, Rogue River Recreation, year around golfing and Mt. Ashland's Ski and Snow Boarding Resort. Plant tours of the Bear Creek Corporation, home of Harry and David and Jackson and Perkins Company, depart four times a day, Monday through Friday. Guests enjoy tax-free shopping and fine dining within walking distance. Our hotel features a meeting room for up to 25 attendees. Our professional staff can also direct you to the area's finest conference venues. Tour groups welcome! Experience southern Oregon's finest hospitality. Make your reservation today! ... more   less 
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Also Known As:
Holiday Inn Express Medford Hotel Medford
Medford Holiday Inn Express
Holiday Inn Medford

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