My daughter and I went to stay at this hotel and were relaxing on the top of the bed covers. Well when it was time for bed and turned down the bed, one of the beds had a pee stain and mascara on the pillow. We alerted the front desk and asked for another room. There were no rooms available so we asked to check out. The gentleman at the front desk who's name is Scott-was not understanding that even though he offered new sheets - pee soaked into the mattress, new sheets were not going to help.
He checked us out and didnt offer any kind of receipt, I asked for a receipt that indicated my account wouldnt be charged and he said there was nothing he could do. So I wrote on a peice of paper and made him sign it. We have stayed here many times and after this experience we will NEVER stay there again!
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