Went to this particular hotel as we have in the past because it is clean and the staff is friendly. Chose to stay here for my birthday weekend. This time however, the overflow room that we have used in the past for eating our breakfast had one small table with chairs lined up on the wall, and a computer desk, the lobby was full as was the breakfast nook....we could even get in to get something to take back to our room it was so overly crowded. We gave up and went to a local restaurant to eat instead. The room we stayed in as always was very clean an orderly, but the door to the room was frustrating, we put our key in and when the light turned green turned the handle to open and nothing.....we tried this quite a few times with no success....finally I asked the male maid to help us, after a few tries he got it to work. We figured out that we had to slam the door shut hard to get the key to work, which was fine in itself, but the door is so heavy that pushing it open was not easy. Also, we wanted to use the pool, and reading the hours for it posted by the door to pool, and then reading the hours in the book in our room, they were 2 different closing hours on the pool. One stating that children basically had to be out by 10, and then the pool closes at 11 giving adults time to swim. Well that did not happen, I counted at 10 on one evening 13 kids in the pool past 10 p.m. My husband and I do not want to swim with children. Not my most enjoyable visit here, but it won't stop me from staying again. Still love the cleanliness of the hotel, and staff is great!
Rooms on the first floor at either end of the hotel are nice and quiet! And with summer time coming...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We really do appreciate your review about our hotel here on tripadvisor.com. Our old overflow breakfast room had to be changed into the business center. The owner of this hotel is still discussing possible options of expanding our lobby are for more breakfast seating.
We fixed the door lock. The lock just needed some WD-40.
I am sorry to hear about kids still being in pool after 10PM. We usually always go in there and ask them to leave after 10 PM. We may be the only hotel to do this.
I do hope we will see you again on your next trip to Lincoln City.
Thank you very much.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.