We got a great rate to stay at this hotel for a few nights. The customer service was okay as they made some accommodations for our group at no charge, but some staff were not friendly or accommodating at all. They pretty much laughed in my face when I asked for a late discharge.
The room itself was okay. I did hear some noise from in the hall pretty frequently, and asking for the best room available did not help me. The bed was fine and the room appeared clean.
The breakfast was pretty good. Even though you order from a menu, you can basically get whatever you want, plus they have some things that are self-service (juice, coffee, cereal, oatmeal, etc). The breakfast staff though... yikes. I wouldn't want that job, and they appear to not want it either. We were there three nights and only on the third morning did we encounter a friendly staff at breakfast.
The pool and hot tub was nice.
We will be back if we find this great deal again, but if this place charged as much as other hotels in the area we would not return.