When we booked a cabin and a campsite here there was no mention of a cancellation policy. When one of our family members had a devastating accident two weeks before our reservation and we had to cancel, which we did weeks before the holiday weekend, we were told, "I will have to talk to the owner and see what to do" by the person answering the phone. What they did was keep our deposit of $50.00. We have lots of family that come up here to visit with us in the summer and we often rent sites to camp out at with them. Never will we go this this place though.