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“Hilton Garden Inn Lake Oswego” 5 of 5 stars
Review of Hilton Garden Inn Portland/Lake Oswego

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Hilton Garden Inn Portland/Lake Oswego
3.0 of 5 Hotel   |   14850 Kruse Oaks Dr., Lake Oswego, OR 97035   |  
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Ranked #1 of 7 Hotels in Lake Oswego
San Diego, United States
1 review
“Hilton Garden Inn Lake Oswego”
5 of 5 stars Reviewed November 27, 2013

I enjoyed the accommodations very much. Comfy, spacious yet cozy, extremely quiet. Two nights, no problems at all and staff was cordial enough. Tomato Bisque soup was yummy.......................................................!

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, December 12, 2013
Thank you for taking the time to write about our hotel. We appreciate your kind words and hope to see you again on your next trip to the Portland area.
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340 reviews from our community

Traveler rating
    154
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Salem, Oregon
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 25, 2013

This is not my first review of this property, but I wanted to share an update on my recent stay. A weekend trip to the Portland area to begin “Christmas shopping” and experience Portland Saturday Market.

Check in was quick and efficient. A nice surprise in addition to the two bottles of water and breakfast coupons (HiltonHHonors Gold), I was given a coupon for any one item except alcohol. What a nice and new benefit! I am not sure if this is property-specific or offered throughout the HGI chain.

I was off to my room and settled in for the weekend. A very comfortable and spacious room on the fifth floor was my “home”. This particular property does not have suites so Gold and Diamond members do not enjoy a “suite upgrade”. The standard rooms are spacious and include a large work desk and an oversized chair and ottoman. I was very comfortable during my stay.

The complimentary breakfast buffet, for Gold and Diamond members is good. It’s a typical hotel breakfast buffet and offers both hot and cold items.

The lobby area of this property recently completed a renovation, and I must say it looks very nice, very contemporary.

The selling point for this property is its proximity to the Oregon wine country in Washington County, shopping at Washington Square and Cascade Plaza, and just minutes to downtown Portland. The hotel is right of I-5 at US 217 exit in a woodsy setting. Close by are many restaurants, and a Trader Joe’s! In addition, the suburban city of Lake Oswego is just minutes away on Kruse Way.

A shout out to the staff! Very helpful and eager to take care of guest needs!

A great property, close to the metro Portland area, and easily assessable from I-5 or US 217. I will be staying here again in the future!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, December 12, 2013
I would like to thank you for writing about us on trip advisor. I'm very happy that you enjoyed your stay with us. We pride ourselves on delivering a high level of customer service and from reading your review I can see we accomplished that goal. I also enjoy the wine country and just on a personal note my favorite area is in dundee which is a quick 25 minute drive.
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Eugene, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013

Check-in was quick and easy, staff were pleasant and I would definitely stay here again. The room was wonderful and it was the first time I had gotten a room with the whirlpool. After a long day, it was so relaxing to use this feature. I fell into bed and slept quite well!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 27, 2013
Thank you for taking the time to write about our Hotel on Tripadvisor. We look forward to having you stay with us again on your next trip to the Lake Oswego area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Valley, United States
1 review
5 of 5 stars Reviewed November 23, 2013

Dinner is restaurant was outstanding! Very clean hotel, and friendly staff. Room was very clean, bed comfortable, and nice shower. Location is convenient to everything in the south end of Portland. I will stay here again, when next in Portland.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 27, 2013
Thank you for taking the time to write about our hotel on Tripadvisor. We look forward to having you stay with us again on your next trip to the Lake Oswego area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, United States
1 review
5 of 5 stars Reviewed November 20, 2013

I have stayed here before. I will continue to stay at this location. The staff is extremely friendly and helpful. The condition of the property is outstanding. I like the convenience of a restaurant and bar on site. After working all day it is nice to just come home thank you.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 23, 2013
Thank you for your great review on Trip Advisor! We are very glad you enjoyed your stay and look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Top Contributor
111 reviews 111 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 12, 2013

Located near several very nice restaurants. Hotel very well kept up and extremely pleasant staff. To get away from the rain, there is underground parking in the back; room key access to elevator and foyer & well lit.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
Thank you for taking the time to write about our Hotel on Tripadvisor. We hope that you will stay with us again on your next trip to the Lake Oswego area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2013

I travel for work and have been staying weekly at the Hilton Garden Inn Lake Oswego for the last 3 months. The staff is fantastic and make an effort to learn your name. They go out of their way to try and make your stay pleasant. The price includes complementary water, free high speed internet and parking is free (try getting that in downtown Portland!). The rooms are clean, noise during the week is non-existent and I never feel hurried or crowded during the breakfast rush.

Applebees, The Olive Garden and Stanfords are all less than a 5 minute walk. My favorite dessert place is in the small strip mall Southwest of the hotel call YoTown Café Frozen Yogurt. Very nice owners!

I have been staying at Hilton properties on my travels over the past couple of years and have high expectations when it comes to hotels. We stayed in a couple of hotels in downtown Portland but found it was worth the drive to stay in Lake Oswego.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
Thank you for your kind words on Tripadvisor. We like every guest to enjoy their stay and feel like they are at their second home. We hope that on your future business trips you will continue to stay at our Location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Address: 14850 Kruse Oaks Dr., Lake Oswego, OR 97035
Phone Number:
Location: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lake Oswego
#1 Business Hotel in Lake Oswego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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