I stayed at the Hilton Garden Inn 4 years ago when I took my daughter to college and recently stayed there again as she graduated. I booked there again because the first stay was pleasant and quiet. I was very impressed this time with the new bed, some sort of foam/sleep number type bed. Usually I wake up with a back ache from hotel beds, but not this time. Very comfortable. And I'm glad to see them getting away from those horrible velux blankets. A very nice quilt was on the bed. Overall conditions were very clean and I would recommend it to anyone staying in the Portland area.

This hotel is a great value and very comfortable. We stayed over the thanksgiving holiday weekend, and while we were pretty low-maintenance guests, the hotel was an excellent place to stay.

We loved the 24-hour pantry where you could pick up a late night snack or bottled water. The pool was small but well kept, and the room amenities were perfect for the business travel but also wonderful for the casual traveler accustomed to business hotels.

Very enjoyable stay - will recommend to anyone traveling to the Lake Oswego area.

Front desk was very helpful and friendly in finding places in Portland. Room is clean. The only thing we didn't like was you can hear your neighbors, which is typical of all hotels. We had a great stay there with our two young children. We would stay there again.

The people that worked at the front desk left much to be desired. I gathered they had many return guests by their lack of professionalism. I can appreciate comrodery, but there should also be respect, which some workers lacked. They also seemed unwilling to go the extra mile for some guests and make their stay memorable (in a good way). When asking for directions I was printed a page from mapquest and sent on my way. They seemed preoccupied on their computers, as if they had better things to do than work with guests.

My room was very lackluster as well. It seemed very worn and that it had not been cleaned well. It was not dirty, however just did not seem spic and span.

Breakfast was also very very slow. I was unimpressed at the buffet and how un appealing the food items seemed. The pancakes were very hard from sitting out and the eggs just looked weird.

There were some nice touches; 24 hr pavillion pantry, shuttle service, and location to many restaurants and close to the freeway. As I said, my stay was not bad, it just could have been better.