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“Great Place To Stop” 4 of 5 stars
Review of Super 8 LaGrande

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Super 8 LaGrande
2.0 of 5 Motel   |   2407 East R Avenue, La Grande, OR 97850-3948   |  
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Ranked #3 of 8 Hotels in La Grande
Austin, Texas
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“Great Place To Stop”
4 of 5 stars Reviewed April 19, 2013

I stopped in this town while traveling and was glad I did.The front desk was very friendly and informative.The lady that checked me in was very helpful. The Price was perfect !!!! The property was very clean and quiet. The location is great near shopping and plenty places to eat.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDeskAssociate, General Manager at Super 8 LaGrande, responded to this review, May 13, 2013
Thank you for taking the time to comment on your stay at our hotel. We appreciate your positive comments and they will be shared with all hotel staff. We look forward to having your as a guest in the future if your travels bring you to our area.
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137 reviews from our community

Traveler rating
    22
    38
    46
    17
    14
See reviews for
43
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Green River
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

We had the best experience with this motel the staff was the best, the person that checked us in was the biggest help, and the gravy yard shift was the coolest, I would say this is the best place to stay

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDeskAssociate, General Manager at Super 8 LaGrande, responded to this review, May 13, 2013
Thank you for sharing your experience with future travelers. We appreciate positive feedback when we have done a good job. Your feedback will be shared with all staff members. Have a Super Day!
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Henderson
1 review
5 of 5 stars Reviewed April 4, 2013

I was traveling with my family from Vegas to Seattle...our stay was great. Breakfast was fine, the pool was awesome for the kids. Slept great. I have no complaints at all. I would stay here again in a heartbeat.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDeskAssociate, General Manager at Super 8 LaGrande, responded to this review, May 13, 2013
We appreciate you taking the time out of your busy day to share your experiences with future travelers. We hope you consider our hotel to be your home away from home whenever you travel through our area. Have a Super Day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 3, 2013

We stayed at this hotel on the way to Arizona and then again on the way back. I was hesitant because of other Super 8's, especially the hard beds. The beds in this hotel were not hard, the rooms were exceptionally clean, and the staff were friendly and helpful. The breakfast room was outside around the corner, which was a little inconvenient, but offered a variety of foods. We would stay here again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed March 9, 2013

Tina at the front desk is HORRIBLE! Worst customer service ever! Too busy taking personal phone calls on her cell phone with a ring tone inappropriate for young children to hear as there was a lobby full of children and guests for that matter as well as calls on the work line from what sound like her children pr family while people are waiting to be checked in. Handing out her personal master keys for the hotel to guests to let them open their rooms while she stayed at the front desk because she couldn't get the key card machine to work and several guests couldn't get in their rooms. Very argumentative with guests telling them that was their problem for booking online and not dealing directly with the hotel, especially upset me since it was two soldiers in uniforms even telling a guest to shut up! Very rude and unprofessional! I will never stay at a super 8 again especially this one,

  • Stayed March 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDeskAssociate, Manager at Super 8 LaGrande, responded to this review, March 11, 2013
Thank you for taking the time to comment on your stay at our hotel. I am sorry that you had a negative experience. The concerns that you have brought to our attention have been addressed and we are using them to improve our customer service skills. Have a Super Day!
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Las Vegas
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 26, 2013

I was hesitant to stay here as my past experiences with Super 8 have not been favorable. However, LaGrande does not have a wide variety of hotels to choose from so I finally settled on this one. I was pleasantly surprised! The lady at the front desk was helpful and professional, the room was clean and the breakfast was similar to what you would find at other hotels. Also, there are MANY fast food places within walking distance. I would probably stay here again if I found myself in LaGrande.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDeskAssociate, Manager at Super 8 LaGrande, responded to this review, March 11, 2013
Thank you for taking the time out of your busy day to comment on your stay at our hotel. We appreciate the positive comments and have made notes of the areas that we can improve on. One of our goals is to continuously improve our customer service skills. If you are traveling through our area in the future please consider our hotel to be your home away from home. Have a Super Day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 LaGrande

Address: 2407 East R Avenue, La Grande, OR 97850-3948
Phone Number:
Location: United States > Oregon > La Grande
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in La Grande
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 LaGrande 2*
Number of rooms: 63
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Also Known As:
Super 8 Lagrande Hotel La Grande
Super 8 La Grande
Super Eight La Grande
La Grande Super Eight
La Grande Super 8

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