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“Highly recommend it!” 5 of 5 stars
Review of Running Y Ranch

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Running Y Ranch
3.5 of 5 Resort   |   5500 Running Y Road, Klamath Falls, OR 97601   |  
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Ranked #6 of 22 Hotels in Klamath Falls
Boise, Idaho
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Highly recommend it!”
5 of 5 stars Reviewed March 3, 2013

My husband and I stayed there just prior to Christmas. The lobby was beautifully decorated and it was obvious the staff enjoyed paying attention to every little detail. We used our Priority Club points and were given an upgrade to a lovely suite without even requesting one. The interior and exterior were well maintained. Our room overlooked the golf course which appeared to be a great place to have a golfing vacation.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy B, Manager at Running Y Ranch, responded to this review, March 8, 2013
RitaMae541,
Thank you for your recent review of Running Y Ranch. We are so pleased to hear that you enjoyed the decor in the lobby, your upgrade to a suite, and the overall surrounding areas. You are correct, in-season, the Arnold Palmer Signature Course offers challenging turns and panoramic views. We look forward to welcoming you back again soon.
Best,
Amy B
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321 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Granite Bay, California
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 27, 2013

We have been to the RY several times. The ambiance is so lovely and staff is friendly. I had the BEST massage of my life with Drew. He will undoubtably be a physical therapist some day. If he is there get a message! There does seem to be an issue with outside bugs. One visit little green bugs both dead and alive were all over. Piles of them on the patio looked like green snow. Another time we were unable to be outside because of the mosquitos. I guess its not RY's fault but a mosquito abatement program would be nice as well as sweeping piles of dead bugs off the patio. The wine seems to be a fair price but the mixed drinks are a joke. We ordered Rum and Coke. When the waitress brought it I started laughing thinking it was a joke. The joke was on me! $8 for a 2 oz mixed drink. I took the glass back to my room to measure it. 2" tall and when filled with ice it was 2 OUNCES total liquid!! That includes the Coke! Should I say that again? :-)

Room Tip: Dog friendly on the first floor.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy B, Manager at Running Y Ranch, responded to this review, March 8, 2013
Marci M,
Thank you so much for your recent review of Running Y Ranch. It sounds like you had an outstanding experience at The Sandhill Spa with our massage therapist Drew. I will be sure to extend the compliment to the team. Thank you for bringing the bugs to our attention. We are aware of this problem and have started a conversation about exactly what you've suggested -- an abatement program. We believe this will create an even better experiences for our guests and is something we take very seriously. I am also very sorry to hear about your unsatisfactory experience at our restaurant, what you experienced is not up to brand standards and will be discussed with the team. We hope that all in all, your positive experiences coupled with our improvements to the environment and food service, will lead you back to Running Y Ranch again soon.
Best,
Amy B
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Portland, Oregon
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
301 helpful votes 301 helpful votes
4 of 5 stars Reviewed February 25, 2013

Really nice property - only place I'll stay in K Falls. Totally worth the upgrade to a suite. Only dissapointment is that the restaurant in the lodge could be SO much better. A very limited menu, mainly pizza and burgers. If they added more, if would be the only place I'd eat when I'm there on business.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy B, Manager at Running Y Ranch, responded to this review, March 8, 2013
Da_knees45.
Thank you very much for your kind review of Running Y Ranch. I am glad to hear that you enjoyed your suite upgrade, and it sounds like this is not the first time you've visited us. Thank you for continuing to choose Running Y Ranch. We do apologize for our limited menu in The Lodge at the time of your visit. We have since expanded our offerings based on reviews like yours and will continue to offer a broader selection. We hope to welcome you back soon.
Best,
Amy B
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2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2013 via mobile

Stayed here for New Years and it was absolutely wonderful . The ranch itself is amazing and we spent one whole day snow shoe- ing on the property....with the ranch providing free snow shoes! The fitness center looked great as well - tho we did not use it. Loved the clean rooms and the amazing room service breakfast. Will be back for sure ! Thanks Running Y for the great time we had!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy B, Manager at Running Y Ranch, responded to this review, March 8, 2013
BiancaKam,
We are thrilled to hear that you enjoyed your recent Running Y Ranch winter stay. I am glad to hear that you took advantage of our snow shoes and explored the property during one of the most beautiful seasons, and also enjoyed your guest room and breakfast. We look forward to welcoming you back again soon!
Best,
Amy B
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Tumwater, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 6, 2013

This place was fabulous. Excellent Customer Service, NO pet fee; Great amemities..Room was sparkling. Bed so very very soft and plush. Skating Rink, restaurants and food at your disposal.
Only strange thing was when we went to the Restaurant next to the Lodge (on the same property), they told us that they would prefer if we paid with cash because of the high rate the owner has to pay for the CC Machine and told us where the ATM Machine was. Was thinking that if I leave to go the ATM Machine, I Aint coming back. I think instead of asking individuals to pay with cash, they should offer them perhaps 10 percent off of their meals if they do pay with cash. Anhyoo, Husband, me and the dog had a blast. Will definately be back. WARNING: Unless you like ugly, rundown, ghetto cities, Yep speaking of Klamath Falls, I would suggest not leaving the lodge. Thankfully they have everything you need on the premise.

Room Tip: I am guessing they are all wonderful
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy B, Manager at Running Y Ranch, responded to this review, February 8, 2013
Justsherry67,
Thank you very much for your kind review of Running Y Ranch. I am glad to hear that you enjoyed our pet-friendly accommodations, our on-premise skating rink, and most of all, our guest rooms. I am sorry to hear that you had some issues with the neighboring, independently owned restaurant, and your suggestion will be passed on to the owner. But all in all, it sounds as if you, your husband and your dog, had a fabulous stay at Running Y Ranch. We hope to welcome you back soon.
Best,
Amy B
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Carlisle, Massachusetts
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 17, 2013

We stayed here because we visited Crater Lake and the park was fully booked. The hotel is situated in what looks like a resort but feels more like a ghost town. Lobby and public areas are nice and so are the rooms, but bathroom had not been cleaned properly and so we had to ask them to come and do it. The girl took one minute- makes you wonder about the rest of the room...
We had an appetizer in the bar, which was fine, then decided to walk down to a burger place where we had the worst meal ever.We left the next morning and did not bother to try the breakfast but instead had brunch at Nibbley's cafe in town which was superb.Next trip would give this one a miss.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Running Y Ranch, responded to this review, July 24, 2013
Dear dutchgirl255,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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Klamath Falls, Oregon
1 review
5 of 5 stars Reviewed January 9, 2013

We have had our company Christmas party at the Running Y for a few years now. Mark and his crew did a fantastic job of taking care of us. The meal was excellant!!!. All details were taken care of.and we are looking foward to coming back again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy B, Manager at Running Y Ranch, responded to this review, January 10, 2013
Dear Thenders,

Thank you for continuing to choose Running Y Ranch for your annual company Christmas party. We will certainly share the compliment with Chef Mark and his team, we are glad to hear that your banquet experience was top notch. We look forward to welcoming you back again for your Christmas party next year, and hopefully before then!

Best,
Amy B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Running Y Ranch

Address: 5500 Running Y Road, Klamath Falls, OR 97601
Phone Number:
Location: United States > Oregon > Klamath Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Klamath Falls
#5 Business Hotel in Klamath Falls
#5 Family Hotel in Klamath Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Running Y Ranch 3.5*
Number of rooms: 82
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Also Known As:
Running y Ranch Hotel Klamath Falls
Running y Hotel

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