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“Best Hotel in Klamath Falls !!!!!” 5 of 5 stars
Review of Shilo Inn Suites Hotel - Klamath Falls

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Shilo Inn Suites Hotel - Klamath Falls
3.0 of 5 Hotel   |   2500 Almond St, Klamath Falls, OR 97601   |  
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Ranked #12 of 22 Hotels in Klamath Falls
Bakersfield, California
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
68 helpful votes 68 helpful votes
“Best Hotel in Klamath Falls !!!!!”
5 of 5 stars Reviewed April 4, 2013

Nicest Hotel in Klamath Falls. (Some of this town is pretty sketchy). I have stayed at this hotel pretty much every year since it opened. It has very large nice rooms. With a seperate living room area. With pull ot sofa. And 2nd TV. (Great for the kids). Very nice on site restaurant and Bar. With a short walk to other plcaes to eat. This location sits on the out skirts (Northend) of town.

Room Tip: Get a family suite on westend (Lake side) for a beautiful view of part of the Lake and mountains.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, April 8, 2013
Dear otev915,

Thank you so much for writing such nice things about of lovely hotel, we greatly appreciate it! I’m so glad you enjoyed your stay with us, which is our goal for all out our guests. We sure hope to see you again if your travels bring you back to Klamath Falls!

Sincerely,

Sandi C.
Klamath Falls
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    71
    56
    27
    14
    8
See reviews for
51
46
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Hayden Lake, Idaho
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 14, 2013

After driving from San Francisco, I was in need of a good night's sleep. Upon arriving at the hotel, I noticed a bus load of high school students. During the registration process, I was assured that we would be nowhere near the high school students, that they would be at the opposite end of the hotel. Well guess what, the put us right under the wrestling team!!! Those kids were tossing each other around and on the floor for hours.That was it after complaining for 2 times to the front desk, I asked to be moved. Then they moved us to a room which the heater did not heat up and the blower stayed on all night. We got about 1 hour of sleep all night, and had to drive about 500 miles the next day. It was horrible!!! The manager didn't charge us for the room. WOOP- DEE-DO What a joke.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, March 21, 2013
Dear Dennis C,

Thank you for your comments and I’m sorry that we did not meet your expectations during your stay. We try to accommodate all of our guests needs and I’m sorry that your visit with us was unpleasant. We have given all of our front desk staff extra training in hopes that this does not happen in the future. If your travels bring you to Klamath Falls again, we hope that you will give us another try.

Sandi
Klamath Falls
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Santa Clarita, California
Top Contributor
74 reviews 74 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 14, 2013

Chose this hotel on a recent visit because it is dog friendly and we were forced to bring our dog with us on this trip. The rooms are clean and they give pet owners a room close to a side exit for ease of walking your dog. This is a "no frills" kind of hotel, two things you may want to be on the lookout for; they only gave us one towel (in a king room, which we didn't notice until AFTER taking the shower, and they only left enough coffee for one person and no creamer/sugar.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, March 21, 2013
Dear Mkteach,

Thank you for your comments, I really appreciate them. I’m sorry that our amenities fell short in your room, this is not our standard. We are using your comments as a learning tool and I will make sure our team is aware of the issues in your room during your stay. We hope to see you and your dog again if your travels bring you to Klamath Falls in the future!

Sandi
Klamath Falls
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Keizer, Oregon
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2013

We stayed here in February of 2013. Very friendly and helpful staff, huge clean room, two queen beds, microwave, fridge and coffeemaker in the room. Decent fitness facility, indoor pool and spa.

Their own resaurant was a little on the expesive side, but there is Applebee's 200 yards away. The only thing I wasn't too thrilled about was the location of our room 120, because it was next to the staircase, was kind of noisy.

Hotel is located within walking distance from Oregon Institute of Technology (our reason for coming here).

Room Tip: Room 120 gets a lot of ambient noise from the staircase.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, February 19, 2013
Dear amieosp,

What wonderful things you said about your stay, thank you so much, we appreciate it! We are so glad you noticed our large rooms and our amenities, which are standard at most of our hotels. We are also glad you experienced our Shilo friendliness and cleanliness, we try so hard to accomplish both! If your travels bring you to Klamath Falls again, please stop and see us!

Sandi C.
General Manager
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Molokai, Hawaii
Top Contributor
164 reviews 164 reviews
71 hotel reviews
Reviews in 73 cities Reviews in 73 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed February 2, 2013

Nice, clean hotel with friendly and efficient staff and a reasonable location close to Highway 97. I was very happy with my stay at Shilo and will stay here again if I pass through Klamath Falls. Shilo is nothing fancy and pretty-much what you'd expect. And that is just fine.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, February 19, 2013
Dear wandering_bob231,

Thank you for taking the time to write such nice things about our lovely hotel and our staff, we appreciate it! We pride ourselves on our friendliness and cleanliness and we are so glad you noticed! We hope to see you again if your travels bring you to Klamath Falls!

Sandi C
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2013

I was here in Sept 2011, and was very impressed. Huge rooms, courteous and helpful staff, amazing views and just overall a perfect place. The bar/restaurant area was nice, and the breakfast buffet was fresh and satisfying.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, January 17, 2013
Dear RD,

Thank you so much for taking the time to write about your stay with us, we appreciate it. It sounds like we hit all the high notes with you during your stay, which makes us very happy. We hope that we are on the top of your list if your travels bring you to Klamath Falls again!

Sincerely,

Sandi C
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oceanside, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2013

Was very happy with my stay at Shilo. Rooms were clean and cozy, and the staff was very polite. Liz at the front desk was especially polite and professional! There are restaurants near by that might be more appealing than what Shilo provides, regardless it was a great stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review, January 17, 2013
Dear Benhamin B.

Thank you for the nice things you wrote about your stay with us, we appreciate them! We pride ourselves on friendliness and cleanliness and I’m glad you noticed both. We hope that if your travels ever bring you back to Klamath Falls that we will see you again!

Sincerely,

Sandi C
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites Hotel - Klamath Falls

Address: 2500 Almond St, Klamath Falls, OR 97601
Phone Number:
Location: United States > Oregon > Klamath Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 22 Hotels in Klamath Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel - Klamath Falls 3*
Number of rooms: 143
Official Description (provided by the hotel):
The full service, 143 deluxe suite and conference hotel is located in Klamath Falls, Oregon's City of Sunshine. View the Cascade Mountain Range and Klamath Lake from the hotel. Outdoor recreation is premiere in Klamath County year round. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Klamath Falls
Shilo Hotel Klamath Falls

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