We - my wife and I - spent last Wednesday night at this hotel, and found BEDBUGS in the bed and one on the wall by the bed just as we were settling in for the night. Not being familiar with bed bugs, I used my smart phone to bring up an image (the internet was too flacky). Yep! They looked just like the pictures... I found three different sizes in our room!!
I called the front desk clerk, and a nice woman came out to our room immediately, even at the late hour and moved us over 4 rooms. I should have known - she didn't seem surprised by my findings. We were in our pajamas, had our belongings unpacked, and had to quickly pack and haul our things down the walk way at 11:30 at night, in the cold.
If you think this is funny, try to get to sleep after you flushed three of them down the toilet. Its just creepy! Needless to say, we did not sleep well for several hours in the new room, as we were imagining every feeling on our skin and scalps as bed bugs!
We have NEVER experienced this before, and as we returned home the next evening, we left our belongings outside on our deck until it was freezing cold before we felt comfortable bringing our clothing and luggage into our home, to reduce any chance of bringing the infestation into our home.
Like many of the previous reviewers, I have tried calling phone numbers listed on the manager's card, but get no answer. Finally getting through, we leave a message for the manager, but get no call back. I tried to contact Quality Inn by email, but so far there is no reply.
If you get where this is going, then fine. Previous reviewers have had some good stays, but if there was a problem - especially a problem like BEDBUGS, the "quality" is missing when your money in "inn" their hands.
I'll update this if there is any compensation from Quality Inn.
- Also Known As:
- Quality Inn Klamath Falls
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