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“Everything was good... nothing to complain about” 5 of 5 stars
Review of BEST WESTERN PLUS Northwind Inn & Suites

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BEST WESTERN PLUS Northwind Inn & Suites
2.5 of 5 Hotel   |   16105 Southwest Pacific Highway, King City, OR 97224   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 1 Hotels in King City
Certificate of Excellence 2014
GreenLeadersSilver level
richmond, bc
Top Contributor
136 reviews 136 reviews
32 hotel reviews
Reviews in 52 cities Reviews in 52 cities
64 helpful votes 64 helpful votes
“Everything was good... nothing to complain about”
5 of 5 stars Reviewed July 17, 2011

This is a very good hotel. I have nothing to complain about. Staff was pleasant, everything was clean, breakfast good, price was good, good location, beds were very comfortable. I have to say I have nothing to complain about.
The ONLY minor complaint would be narrow winding entrance to the parking lot, but that's really just a minor annoyance than a real complaint.
Thumbs up!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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332 reviews from our community

Traveler rating
    191
    91
    32
    5
    13
See reviews for
140
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63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Utah
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 26, 2011

We had the misfortune of booking this hotel on hotwire for a three night stay. After a 13 hour drive, we arrived at the hotel exhausted and ready for our room. We were told that the hotel was completely booked and the only room available was a smoking room. We walked into the room and the smoke was unbearable. There was no way we could sleep in that room for one night, let alone three.

We went back to the front desk and asked them for a different room. We were told again that it was the ONLY available room and there was nothing they could do.

We left and checked expedia online for a different option. We saw a non smoking room at the Best Western Northwind for that very night. I called the hotel again and asked them if they would let us have a non smoking room. The lady at the front desk told me we could if I booked on expedia and double paid for a room. She was the same person who had just told us that there were no other available room. Ridiculous.

The lady at the front desk was completely unhelpful and didn't seem to care that we couldn't stay in the smoking room and wouldn't be able to get a refund.

My husband and I understand there aren't guarantees when you book on Hotwire, but this hotel is completely unwilling to work with you even if they have the ability to solve the problem.

We ultimately ended up staying at the Phoenix Inn in Lake Oswego and were treated with respect and had a great stay.

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthwindInn, General Manager at BEST WESTERN PLUS Northwind Inn & Suites, responded to this review, November 2, 2011
Regret this delay in responding to your concerns with the Hotwire booking. I must assure you of our excellent services, however there are some restrictions on sites such as the Hotwire where the room type is not guranteed especially during the summer months where the hotel has very diminished inventory to make changes upon arrival of the guest despite every intent to help.

We are always willing to make accomodations in every respect to provide the utmost guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Vancouver
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 14, 2011

From the moment we checked in, after 12 hours on the road, the front desk person, Kathy, made us feel welcome and comfortable. That's a special talent.

We loved: the spacious, bright room, REAL glasses and coffee mugs, the new, flat screen TV and the pillowtop bed. Excellent guest laundry at reasonable rates. The window opens and looks over a pleasant view of suburban roof tops in this very green suburb.

We were less fond of the desk that was too high for the chair. It was like working with your elbows around your ears. The fridge was just okay (no freezer compartment). There were no recycling containers in the room. Also management could be a little more generous with the towels. Only 2 were provided. I have long hair and a hand towel simply isn't adequate for that first stage of drying. On that point alone I've marked them down to simply 'very good'.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake Stevens, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 18, 2011

We recently stayed at this hotel with a small group of friends. We were visiting Oregon to go wine tasting in N. Willamette Valley. This Best Western had the best customer service I've received in a hotel. We typically stay in 4 star hotels. We tried the Best Western because it had a Wine and Stay package that sounded like fun. We were so impressed with the staff!! Shortly, after checking in we all rec'd a courtesy phone inquiring about our rooms. We had a friend coming in at 9am the next morning. The hotel got a room ready for them and let them check in early. The breakfast was good for a continental bfast! Free Wi-Fi!! Free parking! The rooms were nice and clean!! Apparently, they are getting new beds and linens in the next year....so that will make it even a nicer place to stay. We had lots of fun touring the wineries. We ate dinner an Irish Pub within walking distance of our hotel each night. Overall, a great experience. We will definitely stay at this hotel the next time were are going Pinot tasting in Oregon!!!!!

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eugene, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2010

Quiet place to stay. Rooms are large and clean. Vanity outside of BR with sink and large mirror. Fan in bathroom. Micro/fridge/coffee in room. WiFi was not the greatest. Complimentary breakfast is make-your-own waffles, biscuits/sausage gravy, fruit, danish/bagel/muffins, hard boiled eggs, oatmeal, juice, coffee. More than adequate. The only negative was the extremely hard beds. These were so horrible that we laughed. All in all, a pleasant stay.

Stayed November 2010, traveled with family
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California
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2010

We have stayed at this location three times. Have relatives in the area so visit them and then enjoy sightseeing around the Portland area. Nice having the well stocked breakfast bar in the morning, indoor pool and spa are also nice features. It is an easy drive, about 30 minutes, to the McMinnville Evergreen Aviation Museum. Beautiful area and great museum that houses the Spruce Goose. Take the free docent tour...well worth it. Also has an IMAX theater. We will stay at the Northwind Inn and Suites again next year on our trip to the Northwest.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, British Columbia, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 9, 2009

The reception and check in was not done professionally - attire and manner not up to BW standards.
The breakfast area was OK but the servers were not happy when asked for something to be provided.
This was very different to our good experience about 3 years ago, which was why we returned to this particular place.

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Northwind Inn & Suites

Address: 16105 Southwest Pacific Highway, King City, OR 97224
Phone Number:
Location: United States > Oregon > King City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in King City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Northwind Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Northwind Hotel King City
Best Western Tigard
Tigard Best Western
Best Western Portland

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