We had a friend in town that wanted to go Kayaking with us, my husband and I have our own so we needed to rent one for her. The man in the store part was not unfriendly but not the nicest, it may have been because he was confused that the three of us only wanted one Kayak I'm not sure.
We got down to the dock and she had to wait about 10 minutes before someone helped her Which wasn't a huge deal (it didn't appear the kids on the dock were that busy) we were the only people there at the moment, but they could have been doing something.
We went out and the paddle for the Kayak broke, she stuck it in the rail of a dock and broke it. So she paddled back to the marina with half of a paddle (knowing we would have to pay for the broken paddle!)
The one kid on the dock was really nice about it and went to get someone from the office the lady who came out was super nice and told us how much it would be so we paid the extra and left the building, That is when they lost the stars, We overheard one of the kids on the dock saying mean things about her breaking the paddle (not the one that helped her, there was two young boys on the dock helping people). I don't think that was called for, it got broke, we paid for the damage and it shouldn't have mattered how it got broke and she definitely didn't need to be made fun of for doing it. Other than that one young boy making fun of her and being rude we had a wonderful time and this place would have gotten 5 stars!
Anyway we had a lot of fun and it is great that they have such a wide variety of boats and things to rent
If you own or manage Wallowa Lake Marina Boat Rentals, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.