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“Disappointed” 3 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.0 of 5 Hotel   |   2625 Cascade Ave, Hood River, OR 97031   |  
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Ranked #6 of 8 Hotels in Hood River
Tualatin, Oregon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed”
3 of 5 stars Reviewed June 20, 2013

We stayed on our way home from Boise. Called ahead for a reservation and was surprised at the high "summer" price even with AAA discount as we had stayed here before at a much lower price. We stayed at a very nice downtown hotel in Boise for $25 less. There was a large stain on the carpet which puts me off as to cleanliness. The bathroom was very small; you can hardly turn around. The pool is nice.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
I'm sorry to hear you were disappointed about your stay.
The rates in the Hood River area do change depending upon the season.

Thank you for letting us know about the stain you found. We did check on the stain you referred to and found it to be a wine stain.
I'm happy to say that we were able to clean the area and remove most ot it.

Best regards,
Pamela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    37
    47
    28
    14
    10
See reviews for
39
54
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
ottawa
Level Contributor
378 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed June 6, 2013

Very attractive lobby. Great welcome at check in. Made us feel like we were important people. Mini suite was well equipped, facing Mount Adams. Good sleep. Newspaper at the door the next morning. Breakfast included bacon, eggs, two kinds of waffle, cheese, etc. Highly recommended!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
I wanted to take the time to say thank you for your kind words about your stay with us.
We look forward to seeing you again.

Best regards,
Pamela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 30, 2013 via mobile

The place was fine considering where you are. Somewhat a remote location. The downtown is darling. The service was good and breakfast was nice at the hotel. The bed was just way too soft for me. A deep pillow top. And the room was just a bit tired.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
Thank you for your positive review and kind words,

Warm regards,
Pamela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Alabama
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 15, 2013

We came to the area on vacation. Staying at the hotel was perfect for us. The Hotel is located on the main road, close to everywhere you need in town. It is new, very clean, the stuff with the attitude to help as much as they could.
A highly Recommended place to stay.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
Thank you for your kind words about your stay.
I'm happy to hear the family enjoyed their stay.

Best regards,
Pamela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 22, 2013

Very nice place to stay, especially if you don't want to stay on the main drag in Hood River. At the same time, the location is very close to town; probably a mile away at the most. Clean, modern rooms. Indoor pool. Very good service. Family friendly. Would stay there again.

Room Tip: We liked having a top floor room on the opposite side of Cascade Highway.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
I'm so happy to hear the family enjoyed their stay and were able to enjoy the amenities we offer.

Kind regards,
Pamela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coeur d'Alene, Idaho
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2013 via mobile

The hotel staff was great! Very professional and informative. They are finishing up remodeling wall paper in the lobby but its still really nice. The room was great. Not as fancy as some other Comfort Suites I've stayed in but the beds were amazing and the breakfast was good. Ill be back for sure.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
Thank you for your kind words. I'm very happy to say that the wallpaper in the lobby has been completed.
We look forward to seeing you again.

Best regards,
Pamela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oregon
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 26, 2013

We booked this motel in conjunction with our trip on Mt. Hood Railroad.
The room was adequate.
Check in was easy. Front desk clerk was friendly.
Bathroom was very small. Needed to stand beside toilet to shut the door. Ran out of toilet paper, neither spool had a full roll. Single vanity made it difficult for family of five to get ready in am.
Pool deck was very slippery. Several people slipped on deck when walking.
Breakfast was satisfactory. Eggs and ham were not desirable. Double waffle maker was nice.
Overall, I would stay here again if I was in the area.

Room Tip: Noisy near elevator, rear door, and pool.
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
river97031, Manager at Comfort Suites, responded to this review, March 25, 2014
Thank you for your comments about your stay.
We have spoken to housekeeping in regards to stocking the bathrooms.

We hope to see you in the future.

Best regards,
Pamela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 2625 Cascade Ave, Hood River, OR 97031
Phone Number:
Location: United States > Oregon > Hood River
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Hood River
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 64
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Also Known As:
Comfort Hotel Hood River
Comfort Suites Hood River
Hood River Comfort Suites

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