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“Great Value for Priceline Prices” 4 of 5 stars
Review of Extended Stay America - Portland - Hillsboro

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Extended Stay America - Portland - Hillsboro
2.5 of 5 Hotel   |   19311 NW Cornell Road, Hillsboro, OR 97124 (Formerly Extended Stay Deluxe)   |  
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Ranked #11 of 16 Hotels in Hillsboro
Chico, California
2 reviews
“Great Value for Priceline Prices”
4 of 5 stars Reviewed April 25, 2014

My husband and I are relocating to Portland and we stayed here while we were searching for a place to live. We got a deal through Priceline for 35 a night. This was the Ritz compared to anything else we could have gotten for that price.

First of all, I had no troubles and no fees involved in calling ahead and asking for a room with two beds. The room was spacious and recently remodeled. The pullout bed in the sofa still had the plastic around it. There were no noise issues, and the double wall coolers kept us nice and cool all night. The room stayed dark in the morning, allowing us to sleep in as long as the baby allowed us to. Three adults and a baby fit very comfortably. Our room had two doubles, a pullout loveseat, and a reclining chair.

The room did smell odd. Not terrible, but not great either. One lightbulb was out in the room, but we didn't call to have it repaired as it was a light we didn't need. The faucet dial was loose and difficult to set in the bathtub. They do not provide cribs, so we needed to use our Pack n Play. The breakfast was also completely gone or non-existent at 8am. All that was there were oatmeal packets. For these things, they only get four stars. Otherwise, great accommodations and great price.

Room Tip: If you book through Priceline and want two beds, they will likely give them to you as long as you ca...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    17
    23
    19
    9
    15
See reviews for
27
7
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Petaluma, California
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2014

My room was spacious, clean, in good working order. It smelled strongly of fresh paint, so I think it was recently redecorated. Everything seemed very new. The bed was comfortable. There was no countertop in the bathroom so I had to set my toiletries on the floor. I ended up in a handicap-accessible room, so I don't know what a regular room is like.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nizhny Novgorod, Russia
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2014

They were repairing hotel interior when I stayed there - they seem becoming better. I was surprised with room conditions, cleanliness and overall hotel state (expected worse). The only concern was breakfast, through there is Starbucks right near to hotel.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverton, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2014

Incredibly disappointed with our stay. The odor from the renovation is really bad. We had to put wet towels at the bottom of the door to keep the odor away. The noise from renovation frequently woke our babies nap. The bathrooms have molds and unclean. We have to move rooms due to renovation and only being notified at 8pm the day before we need to move. The renovation is poorly managed. I will never recommend this hotel to anybody.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Portland - Hillsboro, responded to this review, February 20, 2014
Thank you for taking time to post a review about your stay at our hotel. I am very sorry that the renovations being done to our hotel disturbed you during your visit. We strive to ensure this is not the case, and will redouble our efforts so that this does not happen again. As well, I have spoken with the staff about your cleanliness comments and we are working to enhance our services moving forward.

Thank you again for your feedback. I hope that you will give our hotel a second chance and stay with us in the future.
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2014

Hotel is under construction! During the construction our water was turned off twice and we had horrific chemical smells coming in to our room. I would never stay here again and feel that they should consider their guests when doing construction and the impact it has on their stay! Do not stay here...very bad experience!!!

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Portland - Hillsboro, responded to this review, February 11, 2014
I want to thank you for taking the time to write a review of our hotel. I apologize that you experienced unpleasant odors and water issues due to our renovations. Your feedback will be very useful as we continue to improve our guest experience. I do hope that we will have a chance to have you stay with us again in the future.
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Aloha, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 19, 2014

Come to this hotel after the construction is finished. The odor of fresh paint and new carpet will be less. the "Grab and Go" breakfast is minual but the coffe was good. Starbucks is right across the parking lot.

Room Tip: Whole Foods is right accross the street. The rroms to the east seem to be quieter and have a better...
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  • Stayed January 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Portland - Hillsboro, responded to this review, January 21, 2014
Mindy - Thank you for posting a review about our hotel. I am very sorry that the construction being done to the hotel disturbed your stay; however, I am glad that you still enjoyed it overall. It should be completed soon, allowing us to offer even better accommodations and amenities to our guests in the future. We hope you will return to see the finished product!
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Penang Island, Malaysia
1 review
4 of 5 stars Reviewed January 8, 2014

Walking distance to shopping and dining area.
Nearby bus stop to reach MAX Light Rail station in just ~10mins
Very convenience with cooking facilities and dishwasher is available in each room.
Room rate is value for money.
Although breakfast is provided but not good in taste and limited choices only.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Portland - Hillsboro, responded to this review, January 10, 2014
Thank you for staying with us and taking the time to post about your experience at our hotel. I am so glad that you liked our hotel's location and your room, especially the kitchen. It was a true pleasure having you stay with us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Portland - Hillsboro

Address: 19311 NW Cornell Road, Hillsboro, OR 97124 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Oregon > Hillsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Hotel Style:
Ranked #11 of 16 Hotels in Hillsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Portland - Hillsboro 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay Deluxe Portland-Hillsboro-Cornell Hotel Hillsboro
Extended Stay Hillsboro
Hillsboro Extended Stay

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