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“Amazing staff” 5 of 5 stars
Review of Hampton Inn Portland East

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Hampton Inn Portland East
2.5 of 5 Hotel   |   3039 Northeast 181st Avenue, Gresham, OR 97230   |  
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Double HHonors Points
Ranked #1 of 11 Hotels in Gresham
Greenwood Village, United States
1 review
“Amazing staff”
5 of 5 stars Reviewed July 18, 2013

The staff was so nice. We arrived very late and all of the parking spots were taken. I asked the clerk who without any hesitation volunteered to relocate her personal car and give us her parking space. When we checked out the next morning I needed a small box to pack an item and the cleaning staff and front desk clerk all looked and found the perfect size box. We were greeted with smiles all though our time at this hotel. Thank you!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 22, 2013
Great customer service from my night auditor. Thank you for sharing your comments on how my staff is doing. Sounds like they did a fantastic job taking care of you. We look forward to seeing you next time your travels bring you to the Portland area.
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212 reviews from our community

Traveler rating
    123
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 16, 2013

Our family vacation to the Left Coast included a two night stay at this great hotel. First off, there is a guy named Dana that works at the front desk in the late afternoon & evenings that should be nominated for "Mr Customer Service". He was so kind to all of us and directed us to some of the better eating establishments in the area. I had mentioned to him that I am a singer songwriter artist with my music all over the world including Pandora Radio and he'd remarked that he'd have his wife take a listen which was nice. The room was great as was the breakfast and it was CLEAN! You can't go wrong with a stay at this property. :)

Room Tip: Believe this review, this is a nice clean hotel.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 22, 2013
Thank you so much for your comments about Dana and for reviewing our hotel. I will be sure to post this so Dana, and his co-workers can see the kudos. Thanks for choosing to stay with us while you were in Portland.
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Post Falls, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2013

Room was spacious, liked having sattelite tv instead of cable. Made it easier to find shows. Bed was comfortable and room was quiet. Was able to get work done with out having to hear people in next room.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 17, 2013
Thanks for taking the time to give a review of your stay with us. I am glad to see that you enjoyed the room and were able to get your work done with only the TV to distract you instead of noisy neighbors. We hope to see you next time you are in town.
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Delta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

Thank you to staff at Hampton Inn Portland East for the very warm welcome after a long day of travelling. We felt immediately we could relax and have a good rest - and we did !! The staff was very friendly, warm and helpful. Thank you too for the awesome breakfast the next morning. There are 6 in our family and we all loved the variety of choices. We will definitely be back !!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 15, 2013
Thank you for this amazing reveiw. I am so glad you and your family were able to relax and enjoy your stay. We hope to see you next time you are in Portland.
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Redding, United States
1 review
5 of 5 stars Reviewed July 9, 2013

we have stayed many times and the service , room and breakfast is always excellent. My husband especially enjoyed the fitness room. The jacuzzi and pool were very relaxing after driving. The wood in the room is very nice. The selection for breakfast is excellent and we were not hungry for a long time. The level of service and accommodations was excellent.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 17, 2013
Thanks for staying with us. It looks like you were able to take advantage of all of our great amenities. I appreciate the review and the loyalty. We will see you next time you are in the Portland/Gresham area.
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United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

Staff were so nice and greeted us with a smile each time we came back to the hotel. Everything was clean and breakfast staff kept items replenished quickly and hot items were hot. A great place to stay.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 9, 2013
Thank you for your comments and for the review. I will be sure to pass them along to my staff and let them know they are doing a great job. We look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broken Arrow, Oklahoma
Top Contributor
120 reviews 120 reviews
10 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 2, 2013

The room was spacious. The beds were wonderfully comfortable and lots of pillows! Staff was wonderful. They had cookies at night. Breakfast had waffles you make yourself. Very clean and cozy. The shower is awesome!! Even the bathroom has lots of room!

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donele F, General Manager at Hampton Inn Portland East, responded to this review, July 3, 2013
I am so glad to hear that you enjoyed your stay and the beds, cookies, and breakfast. Sounds like my staff did a great job. Hopefully we will get to see you next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Portland East

Address: 3039 Northeast 181st Avenue, Gresham, OR 97230
Phone Number:
Location: United States > Oregon > Gresham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Gresham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Portland East 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn Portland/Gresham Hotel Gresham
Portland Hampton Inn

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