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“OK for the Money” 4 of 5 stars
Review of BEST WESTERN Grants Pass Inn

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BEST WESTERN Grants Pass Inn
2.5 of 5 Hotel   |   111 Northeast Agness Avenue, Grants Pass, OR 97526   |  
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Ranked #8 of 19 hotels in Grants Pass
EUGENE
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“OK for the Money”
4 of 5 stars Reviewed February 20, 2013

My wife and I visited Grants Pass on the 2/14/-15/2013. We stayed at the BW for two nights. Hotel is clean, friendly and convenient to the Interstate. Our room was on the south side second floor overlooking Elmer's Restaurant. Our three less than optimal issues were: the room had a lot of road noise, the heater was noisey and the water pressure was low. Other than that, the BW met our expectations.

Subsequent to that stay. We returned on 2/16/2013 for one night. Using the web, we requested a room on the north side and an extra blanket (figuring we could use it instead of leaving the heater on all night). We got our north side room first floor, but no blanket. However, when we tried the heater in this room, it was much quieter and the road noise was gone.

Room Tip: Northside, lower level away from the office.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, February 21, 2013
Thank you for your comments! We have been working on replacing our heating units and it really helps when a guest lets us know of their concerns. We were able to replace the first unit you had thanks to your suggestion and I am glad to see that your second night was a little more peaceful. I do apologize that your request for an extra blanket was not met and will be speaking to my staff about this. We hope that you are able to come see our improvements the next time you are in our area. Thank you again very much and as always travel safe!
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209 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Oakland
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 8, 2013

Just before Christmas traveling up Highway 5 from the SF Bay Area to Eugene, Oregon a huge snow storm hit resulting in accidents and the closing of I-5 for 33 miles. We got the second to the last room, and although it was a smoking room we took it. We always ask for non-smoking, and I consider myself fairly sensitive to smoke, however this room was absolutely fine, hardly a hint of smoke. The beds were comfortable, and the people were amazingly nice. While in the lobby getting checked in the line was forming behind. They were assisting others, calling around for them, and redirecting. All with a smile - and offering free warm drinks for everyone.

This isn't the Ritz Carlton, of course, but for a highway accessible motel chain, this is an excellent choice.
Highly recommend if you want to explore Grant's Pass area or if you are traveling.

Room Tip: Try to get a room facing West, freeway is to the East
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, January 10, 2013
That storm was just crazy and with the roads closed for so long I am glad you were able to get a room seeing as I had to turn away many people that night. Winter driving can be very stressful and we want to make sure that travelers can feel as comfortable as possible and enjoy their time in Grants Pass, even if it is not the place they intended to be! Thank you for taking the time to share your comments. Come visit us again when the sun is shining and take advanatage of all Grants Pass has to offer.
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Discovery Bay, California
1 review
5 of 5 stars Reviewed January 5, 2013

Falyn Gilchrist was an outstanding front desk help! We had nothing but the best service from her. Our stay was very comfortable and it was affordable. The continental breakfast was great too!

Thank you for making our stay wonderful!

The Eberhard's

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, January 6, 2013
Thank you for your review! Falyn is our little Southern belle and I am so glad to see she made your stay more enjoyable. Our guests deserve the best service and it's wonderful to know that you got excactly that! Thank you again and we can't wait to have you stay with us in the future.
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Redding, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 3, 2013

From the moment we walked in the door and was greeted by the most wonderful young lady (Falyn) our experience at the Best Western Grants pass was wonderful..There was a fire burning,coffee available and it was the closest thing to home we have experienced....The rooms were large and so clean....We were very sad to leave...

Room Tip: ANY of the rooms are lovely. We stayed in a suite and the beds were like sleeping on clouds and the...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, January 4, 2013
Our property is home to us and we want to extend that same feeling to our guests. I am so pleased to see that you enjoyed your stay and we look forward to your return. Thank you for taking the time to share your experience with us and others. Enjoy the new year!
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Portland, Oregon
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 17, 2012

We had a reservation that required a 7 day notice to change or cancel so when I called two days ahead to ask about a change, they did not have to honor my request, but they did. They changed our reservation without any problem and even offered to let us check in early that afternoon. They were very helpful and friendly. I'll definitely stay there again if I'm in the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, December 20, 2012
We appreciate you taking the time to review our hotel. We understand that traveling often has last minute change of plans and we are more than happy to accomodate those changes whenever we have the ability. Thank you again for your comments and we look forward to your return trip!
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Los Angeles
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2012

We have stayed here twice in the last two years, visiting family during the holidays. We stay for a few nights, and have no complaints. Service is great, complimentary breakfast is very good. Close to the freeway, free internet, helpful staff.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, November 29, 2012
'Tis the season to be with family and friends! Thank you for letting us take care of you this holiday season and we look forward to having you as our guest again soon!
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Additional Information about BEST WESTERN Grants Pass Inn

Address: 111 Northeast Agness Avenue, Grants Pass, OR 97526
Phone Number:
Location: United States > Oregon > Grants Pass
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Grants Pass
#8 Romantic Hotel in Grants Pass
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Grants Pass Inn 2.5*
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Also Known As:
Best Western Grants Pass
Grants Pass Best Western

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