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“Very accomodating” 5 of 5 stars
Review of BEST WESTERN Grants Pass Inn

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BEST WESTERN Grants Pass Inn
2.5 of 5 Hotel   |   111 Northeast Agness Avenue, Grants Pass, OR 97526   |  
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Ranked #8 of 19 Hotels in Grants Pass
Portland, Oregon
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Very accomodating”
5 of 5 stars Reviewed December 17, 2012

We had a reservation that required a 7 day notice to change or cancel so when I called two days ahead to ask about a change, they did not have to honor my request, but they did. They changed our reservation without any problem and even offered to let us check in early that afternoon. They were very helpful and friendly. I'll definitely stay there again if I'm in the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, December 20, 2012
We appreciate you taking the time to review our hotel. We understand that traveling often has last minute change of plans and we are more than happy to accomodate those changes whenever we have the ability. Thank you again for your comments and we look forward to your return trip!
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243 reviews from our community

Traveler rating
    96
    79
    36
    21
    11
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95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Los Angeles
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2012

We have stayed here twice in the last two years, visiting family during the holidays. We stay for a few nights, and have no complaints. Service is great, complimentary breakfast is very good. Close to the freeway, free internet, helpful staff.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, November 29, 2012
'Tis the season to be with family and friends! Thank you for letting us take care of you this holiday season and we look forward to having you as our guest again soon!
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Olympia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2012

This was a nice stop on our way south. The location and accomodations were as expected. We appreciated the free wi-fi and breakfast for a family of four. Noise was not an issue for us and we were next to the stairs.
We will stay again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, November 1, 2012
Thank you very much for your review! With our recently updated wireless, surfing the internet has never been easier and you can't beat a nice hot breakfast in the morning! We appreciate your loyalty to Best Western and look forward to seeing you again.
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Mendocino, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 26, 2012

Helpful staff offered to refrigerate food and quickly supplied our request for an extra blanket. 10% off coupon for Elmers next door, where we enjoyed a good dinner. Ample complimentary breakfast - sausages, French toast, yogurt -in a pleasant dining area. Comfortable room with good Internet. We will come again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Front Office Manager at BEST WESTERN Grants Pass Inn, responded to this review, October 29, 2012
Thank you very much for your stay and review. We appreciate the feedback and hope that you are able to come and stay with us again soon. Happy Travels!
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Salt Lake City, Utah
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 20, 2012

The facility is clean and the room comfortable. When compared to similar breakfast offerings of otherr hotes, breakfast was disappointing.
The real problem with this facility is noise. This BW is situated with the interstate on one side and an on and offramp boardering two additional sides. A stop light in front of the hotel does not help as it stops traffic. Truck engine noise as theyi either groan to climb the hill or ,wine down to stop at the light, plus squeeling brakes make sleep difficult, especially if your room faces the busy access ramp. If you can't sleep at a hotel, what good is it? Why do you pay for a room if you leave the hotel more fatigued than when you arrived?

Once again, the cleanliness and physical facility are not the issue, (except for the in room sign that stated the window locks weree broken). The issue is NOISE and I for that reason I would not book in this facility again, and I certainly could not recommend it to others.

Room Tip: A room facing the interstate may be a little quieter, but if you are looking for a quiet night's...
See more room tips
  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, Manager at BEST WESTERN Grants Pass Inn, responded to this review, October 22, 2012
Thank you very much for your review. We appreciate your comments regarding the cleanliness of our hotel but when I read the section stating that there was a sign mentioning broken items in the room, I was appalled as this is not our procedure at all. In fact the room is shut down if there are any matters to be addressed and is not rented until all issues are resolved. After reading your review I immediately went and inspected our rooms but was unable to locate any signs. I did have our maintenance staff check each window lock as our guests safety is one of our top priorities, and I will continue to check into this matter.
We want all of our guests to be comfortable and enjoy their stay so I wanted to apologize that the traffic noise was disruptive to you. One of the benefits of our property is the easy access onto I-5 and Hwy 199, yet to some this can be a trade-off due to times of higher traffic noise. I would love to have you as our guest again and have you leave our property with the confidence to recommend it to others. Possibly a room on the opposite side of the building would suit your needs more efficiently. Thank you again for your review and we do hope to see you again .
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spruce grove
Top Contributor
91 reviews 91 reviews
46 hotel reviews
Reviews in 54 cities Reviews in 54 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 8, 2012

This is a "motel" style Best Western with outdoor corridors located next to the Freeway. We stayed in Rm #219 which faced a restaurant and lounge below and the highway both of which contributed to a restless night due to traffic noise and loud conversations. Our door to the room did not seal tightly..good thing there wasn't a breeze that night!
The room itself was spacious but lacked a fridge and microwave, although there was plenty of room for those amenities. Bed was comfy and wifi...TV reception were good.
Complimentary breakfast was offered in the lobby area which was okay. There was an outdoor pool which looked clean and inviting on a hot day.
We have stayed at many Best Western's that offered more for less $$.

Room Tip: Picka room not facing towards the Freeway and on the lower level.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Grants Pass Inn

Address: 111 Northeast Agness Avenue, Grants Pass, OR 97526
Phone Number:
Location: United States > Oregon > Grants Pass
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Grants Pass
#8 Family Hotel in Grants Pass
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Grants Pass Inn 2.5*
Number of rooms: 84
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Also Known As:
Best Western Grants Pass
Grants Pass Best Western

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