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“A Nice Place to Stay” 4 of 5 stars
Review of BEST WESTERN Inn at the Rogue

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BEST WESTERN Inn at the Rogue
2.5 of 5 Motel   |   8959 Rogue River Highway, Grants Pass, OR 97527   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #3 of 19 Hotels in Grants Pass
Certificate of Excellence 2014
GreenLeadersGold level
Yreka, California, USA
2 reviews
“A Nice Place to Stay”
4 of 5 stars Reviewed January 12, 2013

We enjoy staying at the Best Western Inn at the Rogue. The staff is always friendly and helpful. Plus the location for us is excellent. The rooms are clean and quite sufficient for our needs. We have always been quite satisfied and have stayed here often for our extended visits in the Rogue River area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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415 reviews from our community

Traveler rating
    247
    129
    27
    6
    6
See reviews for
142
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Livermore, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 11, 2013

This is a great place to stay. Everyone on the staff was super nice, the hostess, Tamara, was exceptionally helpful. As was the person who checked us in on Friday night when we arrived. She recommended a great restaurant in Rouge River City which we thoroughly enjoyed. The rooms were clean and comfortable, could not ask for more. The complimentary breakfast was great! Would stay here anytime I am up this way and would certainly recommend it to my friends.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 10, 2013

I stayed here just the other night. I had planned to stay somewhere else, but was just too tired. So I took a room here. It was a most wonderful surprise. Thank you to the staff for a wonderful quiet, safe, and warm stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2013

From Brian the manager, who can't do enough for the guests, to the housekeeper Pamela, who kept us in towels and shampoo, the service couldn't be better. It is a quiet hotel, situated in beautiful Grants Pass/Rogue River Oregon. The beds were totally comfortable, the linens super clean and comfy. There is fruit and hot chocolate and coffee in the dining room at all hours. The have homemade waffles and cereal for breakfast ...and other goodies too many to mention. There is a wonderful pool and hot tub which are outside (I've enjoyed them in summer) so not used this winter trip. I hate to give this place the fabulous recommendation it deserves, because I want to keep this gem a secret! I love this hotel.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

Best Western Inn at the rogue is a very nice and comfortable hotel that feels just like home. I am picky in picking a hotel to stay in and I wish this type of hotel was everywhere!! It's excellent!! The only downside is that if you're staying on the second floor, there is no elevator so you have to take the stairs. To make up for the inconvenience the employees are glad to give you a hand. I was overall extremely pleased and I would definitely stay there again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Linn, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

I reserved online, and saved some money by paing early. We ended up staying here on Christmas Day and the following day. The service when we got there was very helpful and fast. We ended up extending our stay and there were no problems in doing so. It is nice that there is a fridge and microwave in the room. The free breakfast is pretty good too. Its nicw when traveling with kids. They even had a decent gym. Its a bit farther from Grants Pass then I expected (visiting family there) but it is right on the river, and pretty quiet. Overall great stay.. The room was very clean, and the lady who did housekeeping was very polite and did a great job. Ill stay again when down there.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 29, 2012

My husband has been required to stay at this hotel several times while working in the area. Over the past two years, their work truck has been broken into and important information stolen out of the hotel parking lot, he was charged an erroneous fee for "smoking in his room" which the hotel management refused to refund or even reduce when questioned, and most recently was charged twice for a 3 night stay. The hotel manager "could not find" the double charge, even though the charge clearly appeared on our debit card statement and caused our account to be over drawn 4 days before Christmas. After several frustrating phone calls, the manager conceded that he sees that there was an over charge for 1 day which he'd be glad to refund. Unfortunately, there was an over charge for 3 days, and not just 1 on our bank account, and no matter what we did or said, they refused to acknowledge the full amount of the charge, even causing difficulty in getting the refund directly through the bank, since the hotel would only admit to an over charge for 1 of the 3 nights. Please, do yourself a favor and never stay at this place.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian P, General Manager at BEST WESTERN Inn at the Rogue, responded to this review, January 16, 2013
First of all let me say that we appreciate that your husband and his company stay with us. We regret that during the time of his last stay there was a billing issue that occurred. At the time of his stay we changed over to an entirely new hotel computer system. When transferring from the old system to the new one, the credit card was charged in each system. Unfortunately, this problem was not easily found and took us a little while to locate it. However, as soon as it was recognized that indeed there had been a double billing, your husband’s credit card was refunded for the extra amount. As well, I contacted your husband’s company to see what else we could do to assist in correcting our mistake. We apologize for the inconvenience and hassle and by no means meant for it to happen. We hope that you will give us another chance and please contact me directly so I can make sure to take care of you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn at the Rogue

Address: 8959 Rogue River Highway, Grants Pass, OR 97527
Phone Number:
Location: United States > Oregon > Grants Pass
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Grants Pass
#1 Family Hotel in Grants Pass
#3 Business Hotel in Grants Pass
#3 Romantic Hotel in Grants Pass
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn at the Rogue 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
The BEST WESTERN Inn at the Rogue has 54 rooms and suites and is located just across from the Rogue River, a few miles south of Grants Pass. ... more   less 
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Also Known As:
Best Western Grants Pass
Grants Pass Best Western

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