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“Had a very bad night ” 1 of 5 stars
Review of Shilo Inn Grants Pass

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Shilo Inn Grants Pass
2.0 of 5 Hotel   |   1880 N.W. Sixth St, Grants Pass, OR 97526   |  
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Ranked #11 of 19 Hotels in Grants Pass
1 review
“Had a very bad night ”
1 of 5 stars Reviewed December 11, 2013

Since I just got this app and all i figured that I would do a review on this place the room was bad and I couldn't sleep because of the dogs that were barking none stop so something else to the breakfast is a joke and wouldn't eat there again and would rather have ate at McDonald's then there so this is pretty late in the making but I had to get this out so that people can know but the breakfast was supposed to be hot and ready again a joke i stayed here about 1 and half ago or so just can't get over the breakfast frozen burritos come on alright enough with the ranting and randomized review

Stayed December 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review, January 29, 2014
Dear Csan508,

Thank you for taking the time to write us about your recent stay with us, we appreciate it. Please know that our front desk staff is available 24/7 should any issues such as a loud neighbor (dog or human) arise, we welcome the opportunity to immediately correct any such situation. We are so sorry about the issues during breakfast. I would like to assure you that this is not standard for us and I have taken steps to ensure this does not happen in the future. I assure you that the pride we take in our continental breakfast reflects by always providing fresh fruit bought locally, hard boiled eggs and fresh Belgian waffles ready for you to make at our waffle station among the breakfast burritos, juices, four different yogurts (including Greek), pastries, various cereals, hot teas and fresh Seattle’s Best coffee. If your travels ever bring you to Grants Pass in the future, we hope to see you again and show you the Affordable Excellence that we are known for.

Thank you,

Mark Gatlin
General Manager
Shilo Inns Grants Pass, OR
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123 reviews from our community

Traveler rating
    29
    41
    30
    13
    10
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, WA
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 5, 2013

We stopped here on our way to Washington. I picked this hotel because they allow pets. Room was clean and quite. Price was reasonable and the desk was helpful and friendly. The included continental was ok.

We will stop here again.

Stayed November 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review, February 11, 2014
We so look forward to your return as we have added fresh waffles to our breakfast items.
Remember that your doggie gets a biscuit at check in!

Mark Gatlin
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Georgia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2013

This hotel is just down the street from a Comfort Inn where we very nearly stayed. My husband was ready to settle in for the night and we'd already checked rates and found the place when I spotted the Shilo Inn. I had never stayed at one before and wanted to check it out. So glad we did! Nothing against the Comfort Inn, but the Shilo is nicer. The room was much larger, we got a king size bed instead of a queen, there was a nice pool (this was in early September, and was still plenty warm,) and at a better rate than Comfort, too. The décor is a little dated as others have mentioned, but everything was clean and in good condition, and those things are the most important to us. We were very happy with our choice and to top it off, the staff was so friendly and welcoming. The young man from Alabama at the front desk couldn't have been nicer. These folks really understand hospitality. If we find ourselves in Grant's Pass for overnight again, we will head straight for Shilo Inn!

Room Tip: Ground floor rooms still have stairs to navigate. Not many, but you must go down eight or so steps...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review, February 11, 2014
We are so thankful that you took the time to write such a nice letter in support of our efforts. Our staff truly is something to sing praises over. From front desk to housekeeping, maintenance and security, we constantly strive to make a great impression and a restful and pleasant stay.
#Affordable Excellence!

Mark Gatlin
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Top Contributor
183 reviews 183 reviews
115 hotel reviews
Reviews in 80 cities Reviews in 80 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 30, 2013

I have stayed here before and this is the best price and quality in the area. You can stay at a motel if you want to but I would suggest here! The staff is very friendly and the rooms are clean and comfortable. Not your top of the line hotel if that's what your looking for but good luck finding that in Grants Pass... Small town with a great view of the mountains.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review, February 11, 2014
I am so proud of our staff and we all appreciate our beautiful location.
Thank you for allowing us to share our hospitality expertise with you.

Mark Gatlin
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
larkspur
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 4, 2013

This hotel won't win any awards for décor or layout, but our room was comfortable and quiet, and everything worked well (we didn't need heat or A/C, so can't comment on those.)

The continental breakfast was convenient, and the front desk clerks were efficient and welcoming. The only real drawback to the hotel was the odd layout, with four stairs both up to the entrance, and then five more down to the hall - so that large wheeled suitcases that could normally be rolled had, instead, to be carried.

The desk recommended the Black Bear restaurant next door. It was fine for a simple late-night meal.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review, February 11, 2014
Thanks so much for your comments. Next time you stay with us, let the front desk know you would not like to traverse the stairs and we can make sure that you get a level ground floor room with no stairs to conquer.

Mark Gatlin
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed two nights at the Shilo Inn Grants Pass. We drove from Seattle to Los Angeles and stayed on the way down and the way back. The staff was nice and the room is clean. It's a little small with the toilet and bathtub in the same room. No cooler but the iron, hairdryer, TV and A/C was all I good working order. The breakfast is fair with the usual things bagels, muffins, hard boiled eggs, and coffee. The location off the freeway is nice and HUMAN BEAN coffee place across is great. I would stay again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Central Orange County, CA
Top Contributor
89 reviews 89 reviews
29 hotel reviews
Reviews in 60 cities Reviews in 60 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed September 17, 2013

Check in and check out were simple and pleasant. The staff couldn't have been any nicer. The location was easy to find (right off I-5) and only a short drive from the historic downtown area.

The hallways and rooms looked a bit old (perhaps a nicer way to say it would be "nostalgic"), but were adequately comfortable. When traveling with our two children, we appreciate twin queen beds as our room had. The wi-fi signal in room 215 was fine, so we were able to access Google maps and work on our trip plans.

The breakfast room was under renovation, so future guests will find an improvement. I didn't eat breakfast, but my family said it was decent.

Overall it was a good value for the price paid.

Room Tip: Rooms near the office get better wi-fi reception
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Grants Pass

Address: 1880 N.W. Sixth St, Grants Pass, OR 97526
Phone Number:
Location: United States > Oregon > Grants Pass
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Grants Pass
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Grants Pass 2*
Number of rooms: 70
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Also Known As:
Shilo Inn Grants Pass Hotel Grants Pass
Grants Pass Shilo Inn

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