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“Nice Hotel” 5 of 5 stars
Review of BEST WESTERN Mt. Hood Inn

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BEST WESTERN Mt. Hood Inn
87450 E Government Camp Loop, Government Camp, OR 97028   |  
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Texas, United States
1 review
“Nice Hotel”
5 of 5 stars Reviewed October 3, 2013

Very friendly and accommodating staff. Our room was quite large and contained a fridge and microwave. Nice clean friendly place to stay. We got snowed in up on the mountain overnite so didn't get to sleep in the room so I can't say anything about the beds but they did look comfy.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at BEST WESTERN Mt. Hood Inn, responded to this review, October 9, 2013
Dear Valued Guest,

It brings us great joy your stay was so wonderful. We are so sorry you were stuck on the mountain during your stay. We hope to see you again in the future.

Jeffrey A. Smith
General Manager
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179 people have reviewed this hotel

Traveler rating
    78
    64
    17
    13
    7
See reviews for
71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
san diego, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

the mt. hood brewery offers great food & great tasting beers & it's next door to the hotel. the hotel had a fire roaring in the lobby as you walk in. the hot tub(large Jacuzzi with no jets). the water was 103-4 & room for 6-8.breakfast was good and filling. a return trip to this hotel is a must.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at BEST WESTERN Mt. Hood Inn, responded to this review, October 4, 2013
Dear Tom,

We are happy your stay was enjoyable. Our hot tub is a great place to relax after hiking or skiing. We do have jets on the hot tub. There is nothing like a nice fire when there is a chill in the air. We cannot wait to see you on your next visit.

Thank you,

Jeffrey A. Smith
General Manager
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Portland, Oregon
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 25, 2013

Booked a weekend here for my husbands birthday and we absolutely LOVED it. Spacious rooms, coffee in the lobby all day, good breakfast, and helpful and courteous staff. Great area to do alot of hiking and fishing. Book a jacuzzi room, it felt amazing after all the hiking we did. Will be definitely be returning for a winter stay!

Room Tip: Jacuzzi room! Its worth it!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at BEST WESTERN Mt. Hood Inn, responded to this review, September 27, 2013
Dear Valued Guest,

We are very happy your husband’s birthday was enjoyable. It is wonderful when guest’s leave such wonderful comments about our staff and property. We work very hard to make every guest stay an enjoyable one. We cannot wait until your next visit.

Thank you,

Jeffrey A. Smith
General Manager
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Santa Rosa, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

Spacious and attractive room with all the amenities. Cordial and helpful service. Tasty breakfast with healthy options like oatmeal and fruit.Conveniently located in a spectacular environment. Would recommend this to anyone visiting the Mt. Hood area before snow season. Have no experience with the hotel during ski season.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at BEST WESTERN Mt. Hood Inn, responded to this review, September 26, 2013
Dear Value Guest,

It brings a wonderful feeling to our staff when a guest has such an enjoyable stay. We appreciate all your wonderful comments. We work hard to bring many options to our breakfast. There are plans to expand our breakfast more in the coming months. The ski season is a wonderful time to visit and play in the snow!

Thank you,

Jeffrey A. Smith
General Manager
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A TripAdvisor Member
5 of 5 stars Reviewed September 17, 2013

this hotel was a great place to stay. There was a beyond helpful staff and it was located in the most beautiful setting. My husband and I will definately stay here again if ever in the area. Be advised that some of the area attractions have seasonal hours. We went after labor day and nothing much was open

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, Manager at BEST WESTERN Mt. Hood Inn, responded to this review, September 25, 2013
Dear Valued Guest,

We are very happy your stay was enjoyable. It is wonderful to be located in a beautiful mountain setting. Yes, many attractions do have seasonal hours. Unfortunately, there are seasonal hours to our many attractions. We cannot wait to see you again.

Thank you,

Jeffrey A. Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Happy Valley, Oregon
1 review
2 of 5 stars Reviewed September 16, 2013

Upon arriving we were checked in and went to our room. Imagine our surprise when the door opened and someone else was already in our room. Back down to get another room assignment.When we got to our new room we were greeted with a very HOT room. The hotel has no air conditioning. I finally soaked a towel with water and lay it over me to try to cool down. Not a good night sleep. We had registered for 2 nights, but checked out after one night. I asked if they would discount the first night, but they said no.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at BEST WESTERN Mt. Hood Inn, responded to this review, September 19, 2013
Dear Valued Guest,

We sincerely apologize if there was a guest registration error at check in time. That is something that I have not experienced at our property. I will look into the matter to make sure it doesn't happen. I apologize for lack of air conditioning at our hotel. We normally do not require it as the temperatures are normally very mild. There are a several times in the summer when we do not get our normal cool evening mountain breeze. We understand your frustration and in turn gave you a 50% discount off your bill by removing the one night room and tax penalty for early departure. I encourage you to come visit us in the winter. The snow adds a beauty completely different than the summer.

Thank you,

Jeffrey A. Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2013

The hotel rooms are clean and in nice condition. The spa and exercise room are good. The breakfast and evening snacks were both great. The staff is really kind and helpful and patient. The location is good for walking to the amenities down the road, but I will say that the freeway right there, while quiet, is a little less than ideal. For the price, it was a reasonable deal though.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at BEST WESTERN Mt. Hood Inn, responded to this review, September 18, 2013
Dear Jenna,

We are pleased your stay was enjoyable. Our staff works hard at maintaining the property and providing superior customer service. We hope you will come see us this winter. When the snow starts to fall, the area becomes even more beautiful.

Thank you,

Jeffrey A. Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Mt. Hood Inn

Also Known As:
Best Western Mt Hood Hotel Government Camp
Best Western Mt Hood Hotel
Mount Hood Lodging
Mount Hood Hotel
Mt Hood Inn
Address: 87450 E Government Camp Loop, Government Camp, OR 97028
Phone Number:
Location: United States > Oregon > Clackamas County > Government Camp
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Government Camp
Price Range (Based on Average Rates): $$
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