My wife, sister-in-law, and I had dinner at Pac Thai on a Saturday in April of 2014. I was sending a text message at the same time the waitress was taking our order, which gave me a reference of the time when we ordered our food. We waited 47-minutes to receive our food! No server came by during that 47-minutes to check-in on us. When our food arrived, we received no apology for the wait and we were not offered a discount on our food for the inconvenience. The server just said they had a lot of to-go orders, which is no excuse of completely not accommodating us. They also made a mistake with our order when we finally received the food, so one of plates had to be returned to the chef. My red curry hardly have anything in it. I had to cook a frozen pizza afterwards because I was still hungry.
We have eaten at this restaurant a couple times in the past. In our previous visit, they also made a mistake with our orders. We do not plan on ever going back to this restaurant again.
The food is very small portions for the price. I have been to other Thai restaurants that given larger portions. The noodle is blah - I had better noodle dishes. The curries are good.
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