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“Food good, service awful and totally unprofessional.” 3 of 5 stars
Review of Best Thai Cuisine

Best Thai Cuisine
1565 9th St., Florence, OR
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Ranked #27 of 72 Restaurants in Florence
Cuisines: Thai
Restaurant details
Eureka, California
Contributor
12 reviews 12 reviews
11 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Food good, service awful and totally unprofessional.”
3 of 5 stars Reviewed December 5, 2012

The waitress is surly and lacks any sort of professionalism. We walked into the restaurant to find said waitress sitting in a booth with her friends. She waved us on and told us to sit wherever we wanted, not bothering to get up and seat us herself or even managing so much as a smile. We took a seat and waited while she continued her loud conversation with her two juvenile friends (typical teenage talk that you would expect in McDonalds).

Finally, she decided to trouble herself with getting us menus and shoved them down in front of us without much more than a grunt. The rest of the meal progressed the same way. Needless to say, her tip reflected the quality of service ($0); we simply couldn't reward her poor behavior. We eat out a lot and I think this is only the second time in ten years that we have not left any tip.

It was 6:30pm and we (and her friends) were the only ones in the restaurant; this wasn't a surprise after witnessing how this person interacts with customers. While we were there, someone called in a to-go order and experienced the same abysmal service -- like everything was such a bother to her.

We won't be going back, which is really too bad as the food was decent. If an owner/manager can allow such things to happen under their nose (the kitchen looks right into the dining room), then they've set the bar and accepted that this level of service is fine for them. Expect that they will be out of business in no time.

  • Visited December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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26 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Florence, Oregon
Top Contributor
65 reviews 65 reviews
38 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“The name says it all!”
5 of 5 stars Reviewed November 25, 2012

This is some of the best ( if not the best ) Thai food I've had anywhere. I just can't say anything negative. The host is friendly with good, quick service. Excellent food!

Visited September 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
45 reviews 45 reviews
30 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Great Thai in Florence”
4 of 5 stars Reviewed October 18, 2012

Some of the tastiest Pad Thai that I've ever had and I used to live near Thai Town in LA! Courteous staff and very good prices as well, another great meal in Florence!

  • Visited October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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BEAVERTON
Top Contributor
115 reviews 115 reviews
59 restaurant reviews
Reviews in 54 cities Reviews in 54 cities
47 helpful votes 47 helpful votes
“Great food, friendly staff and reasonable prices!”
5 of 5 stars Reviewed September 3, 2012

This place has very good Thai food, their deep fried tofu is delicious and so are their noodle dishes. I have eaten there three or four times, different items each time, and they were all excellent. The prices are reasonable and the servings generous. A good place for lunch or dinner in Florence.

Visited July 2012
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Pahrump, Nevada
Top Contributor
297 reviews 297 reviews
291 restaurant reviews
Reviews in 50 cities Reviews in 50 cities
84 helpful votes 84 helpful votes
“no my favorite color isn't plaid,”
3 of 5 stars Reviewed July 30, 2012

I am probably not qualified to review a Thai cafe as I eat it so rarely. We (wife and I) ordered fried crab wonton as appetizer. Expected a won ton wrapper filled with cream cheese. What we got was 1/2 egg roll wrapper folded over krab (artificial crab) and deep fried unsealed. Artificial crab on the Oregon coast??? It was greasy and tasteless. We then had chicken pad thai. I am unqualified to comment as to its authenticity but it was edible and I cleaned my plate. What service we got was friendly but my water glass was empty through most of my meal and still empty when we got the bill and waiter ignored it. Place is old and worn with holes in carpet but appeared to be spottlessly clean. I will probably not go back and the whole meal will soon be forgotten as it is not memorable in any way. Prices were cheap for Oregon coast but so is McDonald's.

  • Visited July 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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