Do not rent from Torex Inc!! We drove 2 hours from Depoe Bay to Florence to rent 6 four-wheelers at Torex Inc. The staff is extremely unprofessional and very rude. We were told after paying all the rental fees that there would be no wait. After waiting for over an hour, a few four-wheelers were returned. After being fueled-up, we made our way over to the ATVs thinking we would finally get to ride, but were told to "get out of the way" as a group of 3 stepped in front of us and got on the ATVs. This is after we had been told there would be NO wait at all. A little upset, we asked one of the guys how much longer it would be and he told us it would be 35 MORE minutes. By that point we were so frustrated with the service that we asked for our money back. The guy that told us it would be 35 more minutes walked into the rental booth and grumbled under his breath to another guy "they don't want to wait ten minutes and want their money back." When I pointed out that HE was the one that told us it would be 35 more minutes not 10 seconds before, he turned his back to me. I can honestly say that I have never been treated so badly. Please, do not waste your families time or money.
If you own or manage Sand Dunes Frontier, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.