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“not your average best western!” 5 of 5 stars
Review of BEST WESTERN Pier Point Inn

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BEST WESTERN Pier Point Inn
2.5 of 5 Hotel   |   85625 Highway 101, P.O. Box 2097, Florence, OR 97439   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 11 Hotels in Florence
Certificate of Excellence 2014
san francisco, ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“not your average best western!”
5 of 5 stars Reviewed September 13, 2007

I so impressed with this hotel, it totally changed my view of Best Westerns! The view was amazing, and so was the breakfast.
A comfortable bed is very important to me, and the bed was fabulous.

  • Liked — The bed, cleanliness and the staff
  • Disliked — distance from major airport
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Front Office Manager at BEST WESTERN Pier Point Inn, responded to this review, November 6, 2007
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 541.997.7191.

Again, thanks for taking the time and have a great day!

Sincerely,

Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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708 reviews from our community

Traveler rating
    392
    216
    57
    25
    18
See reviews for
232
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 13, 2007

This place is fantastic.
The room was immaculately clean with a great bed.
The service was perfect and the view was incredible. We liked this hotel so much we our already planning a return trip next year. If you are visiting Florence make sure you go see the Seal Lion Caves.

  • Liked — The rooms
  • Disliked — Nothing
  • Stayed August 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Front Office Manager at BEST WESTERN Pier Point Inn, responded to this review, November 6, 2007
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

Again, thanks for taking the time and have a great day!

Sincerely,

Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver BC
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 15, 2007

Rooms are smelly really smelly, all the app. are like 20 years old some stuff was broken, breakfast was horrible no choice (for a firs time in a hotel I eat from paper plate) and get seek from the food later the day. Staff wasn't great eater.

  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, MANAGER at BEST WESTERN Pier Point Inn, responded to this review, December 11, 2007
I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.

Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you.

Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Aliitasi Tupua
Front Office Manager
Best Western Pier Point Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 13, 2007

My wife, 15yo daughter and 11yo son spent a night here during our trip down the Oregon coast. The room (#453) was spacious and quiet, in the western wing of the hotel (which encompasses rooms 451 thru 460). Given the range of hotels we stayed at during our trip, this one was above average. The downsides were the price and the tiny size of the hot tubs (only one of which was operational while we were there). They had a couple of complimentary bottles of water in the room, which was a nice touch. We all enjoyed a good sleep, which is always the top priority (for me).

I had originally booked a room for $270. Reviewing our rooms on TripAdvisor several weeks before the trip, I inadvertantly clicked on the "check rates" button, which revealed that rooms were to be had for as little as $160. When I called the Best Western number, they told me they had no record of my initial reservation, so I made another at the lower rate. When I arrived at the hotel, they had two reservations on file, for $270 and $160. The manager let me have the nicer room (#453) for $220, and since they were sold out, were able to rent the other room, so there was no charge. Next time, I'll be more persistent / assertive in getting clear about reservations ahead of time.

  • Stayed August 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Front Office Manager at BEST WESTERN Pier Point Inn, responded to this review, November 6, 2007
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

Again, thanks for taking the time and have a great day!

Sincerely,

Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed July 16, 2007

We stayed here for 3 nights last month. The hotel has a very convenient location and we had a very large and comfortable room although the air conditioning pumped out hot air. The staff could not have been more friendly or helpful. The room rate includes a complimentary buffet breakfast and while this is adequate it is something of a not very well stocked free for all. On our three mornings there was no orange juice and on two of the mornings no yoghurt. One night the water was turned off during the night (without any prior warning) and when this was queried we were told it was because the swimming pool filters were being changed - I have to question how hygienic it is to have the pool and the rooms supplied by the same water system. On balance, however, Pier Point Inn is probably a reasonable place to stay in Florence.

  • Stayed June 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Front Office Manager at BEST WESTERN Pier Point Inn, responded to this review, November 6, 2007
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

Again, thanks for taking the time and have a great day!

Sincerely,

Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Vernon, Washington
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 27, 2007

Stayed here on a coastal trip to San Francisco for the most part, enjoyed our stay. The pool area is great with a nice view of the bay. The layout of the hotel is a little weird, but once you get to know where you are, that's fine. Faucet constantly ran though in the room which was annoying. Overall, hotel is nice little stop on your way down the coast.

  • Liked — Pool Area
  • Disliked — The runny faucet was very annoying.
  • Stayed June 2007, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Front Office Manager at BEST WESTERN Pier Point Inn, responded to this review, November 6, 2007
Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

.Again, thanks for taking the time and have a great day!

Sincerely,

Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 20, 2007

The hotel is falling into the water.... the floors have a SERIOUS slant to the floor, and the staff who is aware of this say it's good for another 8-10 yrs according to the surveyors... or until the next heavy rainfall in my opinion.

We stayed in a room on the main floor, and we walked through two more rooms hoping for a more level one to no avail. It's very uncomfortable to be on a slant, you tend to get a bit of vertigo just like in the fun house as a kid.

The views are great, the room is clean and decent value, the staff is awesome. Helpful and honest. If you can handle an uneven floor this may be for you... I just wouldn't take the chance during the rainy season.

  • Liked — Scenic location, great staff
  • Disliked — It's sinking into the water.
  • Stayed June 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pier Point Inn

Address: 85625 Highway 101, P.O. Box 2097, Florence, OR 97439
Phone Number:
Location: United States > Oregon > Oregon Coast > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Florence
#2 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Pier Point Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to BEST WESTERN Pier Point Inn!Duck into the Sea Lion Caves and see these impressive animals up close; it is just a few minutes away from our Florence hotel.Many of our Florence hotel guests are in the region for the Oregon Sand Dunes and spend the days on ATVs or four-wheeling in their own vehicles. Our Oregon Coast hotel provides guests with everything they need for an exciting or relaxing getaway, like luxury bedding and an unbeatable location along the coast. With a river view of Siuslaw River, we are the perfect choice for couples looking for a little romance or outdoor lovers who want to be as close to the action as possible. We are a full service hotel. Our onsite restaurant The Bay View servers dinner nightly from 5-10PM and includes a full bar.Our Florence, Oregon hotel is right across the bridge from Old Town Florence, a must-see for history buffs. It is filled with fine dining, shopping and antiquing. However, it is our location next to the Sand Dunes that really draws people to our Florence hotel. We are close to the beach, and the Oregon Coast is stunning year-round. Oregon Coast sightseeing and whale watching is something everyone should do at least once, and we are conveniently located near the tour sites.Coho salmon fishing at the nearby river draws fishermen and women to our Florence hotel, too. The Rhododendron Festival and Fourth of July fireworks on the river are beloved annual events that locals and travelers alike look forward to. Even if you are here for business with Peace Health or Oregon Parks and Recreation, it is simple to make a little time for leisure activities.Our Florence hotel is the best place to watch the Rods-N-Roadies Car Show, and our friendly hotel staff is dedicated to making sure your stay is the best it can be. We are happy to provide tips and recommendations on must-see sights and on things to do. If we can do anything to make your stay even better, just ask and we'll go the extra mile to deliver. Reserve your river view room at BEST WESTERN Pier Point Inn now! ... more   less 
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Also Known As:
Best Western Plus Pier Point Hotel Florence
Best Western Florence
Florence Best Western

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