My extended family comprised of wife, 4 year old, 2 grandmothers and grandfather stopped for a stay at a mystery hotel booked from priceline.com. we did not expect much since the hotel was rated as a 2.5 star hotel. But were we in for a surprise! We didn't arrive until just before midnight due to inexperience with Seattle-Tacoma rush hour traffic. We were immediately greeted by a friendly young concierge who offered assistance with our baggage. He immediately summoned the front desk clerk for us as well. Very sharp young man who obviously had been well trained. Our check in went quickly and smoothly with the front desk lady who was also very sharp and even apologetic in not having 2 rooms close together. Wow someone who has her wits about customer service, even at midnight! Very impressed so far. She even informed us that room service was still available till midnight so we could get a last minute snack. I asked for a water kettle (not available) but instead received an 8 am delivery of a jot water Thermos from room service - free of charge. Impressive!
The hotel is older but with character and it was very clean and well stocked with all the amenities. However, off to bed for our crew of worn out travellers.
Next morning we visited the hotel's restaurant which was located off the lobby overlooking the banks of the river valley. Beautifully situated, peaceful and food was good. To top it off, hotel guests received a 40% discount on their buffet.
Anyways, as you can see I was very surprised at the friendliness of the staff and the quality of the Inn. We would all recommend this hotel to all travellers.