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“Very pleasant” 5 of 5 stars
Review of Secret Garden Inn

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Secret Garden Inn
1910 University Street, Eugene, OR 97403   |  
Hotel amenities
Ranked #8 of 19 Eugene B&B and Inns
Chicago, Illinois
Top Contributor
112 reviews 112 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
99 helpful votes 99 helpful votes
“Very pleasant”
5 of 5 stars Reviewed June 24, 2014

Great location near the University (go ducks). With 13 rooms, more a small inn or a large b&b. The floral motif could drive you crazy after awhile, but really pleasant for a short stay. Mostly ample parking. Comfortable, bright rooms. Service of young staff cheerful and energetic. Breakfasts make an attempt at gourmet but not successfully -- stick to the simpler offerings. Complementary coffee and soft drinks a nice added touch

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    29
    7
    6
    3
    3
See reviews for
6
13
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

We had an extended stay and were treated like royalty! The B&B is a lovely and beautifully decorated mansion and gardens, with spacious, sunny common area alcoves, rooms and decks in which to work or hang out. The rooms are spacious and comfortable. Best of all - the staff is helpful and considerate. I have a dietary need which they took care of beautifully. The breakfasts are absolutely delicious - and there are usually a zillion choices - unusual for a B&B.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

Great little bed and breakfast very close to campus...close but still quiet...helpful staff...we've had two very nice stays at the Secret Garden...very reasonably priced compared to hotels as well...will definitely be staying there again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

I stayed from 3-3-14 to 9-3-14. I thoroughly enjoyed my stay. Nothing to dislike, but moreover, lots to like. Pleasant staff, walking distance to some great eateries, a small general store and close to the university. The bed was extremely comfortable, plenty of choice for breakfast and plenty of communal or private areas to relax indoors as the weather was not the best. Quiet location, but with student accommodation nearby it may be noisy from time to time but I did not experience any disturbance.
Highly recommend and would definitely stay there again.

Stayed March 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

Spent three nights at Secret Garden Inn in the Edelweiss room, overall a pleasant but uneven experience; this place is close to very good but not quite there. Room was furnished with quality furniture and a nice bed, but this particular room was too small for desk and chair; get a larger room if you plan to work. Bathroom had decent shower but chinese toiletries were poor quality. Nice people at the desk and very friendly service, but very difficult to contact on the phone; could not reach someone live in six-plus tries by calling. Room was clean upon arrival but not cleaned in a Thurs-Sun stay; bathroom at least needed tidying and bathroom floor could've used a good scrubbing. Windows can open, but do not stay open. The actual "Secret garden" part of property has a cute but sadly broken hot tub and is not really in use. Complimentary breakfast was plentiful, with decent coffee and egg choices and especially good yogurt and bread, but grapefruit was canned and single slice of apple was brown. Daily NY Times, Keurig coffee machine in sitting room and fresh cookies in the lobby were highlights of the stay. I would recommend for location and service, with the caveat that they should clean the room every couple days at least, and serve fresh fruit at breakfast.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, Michigan
Top Contributor
80 reviews 80 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 26, 2014

I stayed at the secret garden and it worked. It was good but not great. It looks and feels a bit run down. It could use a little more cleaning - at least my room. I appreciated the breakfasts and it was conveniently located to walk to the University of Oregon. There was not staff around all the time and so I felt there was not someone to answer any questions I had. The side door - where you enter after like 8? - was left open one night when I came back do I felt it could be more secure.

Stayed February 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
91 reviews 91 reviews
15 hotel reviews
Reviews in 45 cities Reviews in 45 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 4, 2014

Nicely appointed rooms. Comfortable beds. Large comfortable common areas. Tasty breakfasts with generous portions. Pleasant staff. Great location near campus. All this adds up to a great experience at a reasonable price.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Secret Garden Inn

Address: 1910 University Street, Eugene, OR 97403
Location: United States > Oregon > Eugene
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 19 B&Bs / Inns in Eugene
Price Range (Based on Average Rates): $$
Number of rooms: 12
Official Description (provided by the hotel):
Secret Garden is an intimate, European-style Boutique Hotel one block from the University of Oregon in Eugene, Oregon. Within walking distance to Matthew Knight Arena, Track City – Hayward Field, Steve Prefontaine’s Memorial, Hendricks Park, Autzen Stadium, Willamette River and riverside bike paths, Jordan Schnitzer Museum of Art, Maude Kerns Art Center, Beall Concert Hall and several Restaurants including Agate Ally, Beppe & Gianni’s Trattoria, Studio One Cafe, Wild Duck and McMenamins. In the late 1990s when Becky Kaiser became steward of this stately home once owned by the Baker family of the distinguished newspaper, the Eugene Register Guard. She brought with her the aura of her grandfather, Henry Kaiser, known as the father of modern American ship building. As the small inn’s proprietor, Becky Kaiser developed its themed charm from the book The Secret Garden by Frances Hodgson Burnett.Since May 2008 when Don Flinn assumed ownership, Secret Garden’s charming staff continues the tradition of providing a sophisticated level of comfort and courtesy. The common rooms consist of a large lobby with intimate seating areas with fireplaces, two large dining rooms & gorgeous gardens ideal for weddings, meetings and social gatherings. Delicious on site catering provided and the attention to detail to create your perfect event. The staff enjoys sharing knowledge of the recreational pleasures of the Willamette Valley including the annual Oregon Bach Festival, Oregon Mozart Players, Prefontaine Classic, UofO Football & Basketball games, NCAA Track & Field, wine tastings at nearby King Estates and always golf, especially at Bandon Dunes on the Oregon coast. (Ask about Secret Garden’s limo service available for your excursions.) ... more   less 
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