4 of us went and being motorhome travelers we have eaten at BJ's in Calif. We saw this one and thought would be a wonderful place for lunch. We found out it just opened a week ago. The staff is so overtrained to sell their membership rewards program, got hit 2 times, talk with high pitched voices, which is so disturbing because we know they dont talk like that normally. Once the waitress was without her trainer she was a hoot. The problems were that our lunch took almost an hour. French fries were cold, chicken was way overcooked on the BBQ lunch special, The manager had stopped by to apologize for taking so long then she heard me say the chicken was tough so she came back to the table. It ended up that she comped 2 of the meals.. None of it was the servers fault and we tipped her $10.00!!
If you own or manage BJ's Restaurant and Brewhouse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.