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“Serviceable Hotel” 3 of 5 stars
Review of Campus Inn & Suites, Eugene Downtown

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Campus Inn & Suites, Eugene Downtown
2.0 of 5 Hotel   |   390 E Broadway, Eugene, OR 97401   |  
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Hotel amenities
Ranked #18 of 33 Hotels in Eugene
Sunnyvale, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“Serviceable Hotel”
3 of 5 stars Reviewed April 12, 2007

Stayed at the Campus Inn for one night while in Eugene Oregon and found it to be actually better than expected. The views on their webpage are pretty underwhelming, but they have refurbished the rooms with new furniture and pretty nice tvs for what is essentially a motel. There is a jacuzzi outdoors (although road noise would probably make this a bit less than desirable), a small fitness center and bagels and muffins laid on for breakfast. If you get a cheap rate and your expectations are simply somewhere to store your stuff and sleep, this is not a bad bet.

  • Liked — Value for money
  • Disliked — Shower
  • Stayed April 2007, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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152 reviews from our community

Traveler rating
    52
    48
    29
    17
    6
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48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Portland, OR
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2007

I was in town one day and unexpectedly needed to stay the night, so I just randomly walked in this hotel. I was very pleased with it, especially how clean and friendly it is, and have returned twice since. Although it's not super cheap, it's affordable for being in walking distance of both the UO campus and downtown. Most important, the rooms are very clean and kept nicely, with new looking furniture and comfortable beds. I wouldn't say the rooms were "small", but I guess it depends what you compare to. They have desks, nightstands, closets, and so forth. They're huge compared to the hotels I stay in in San Francisco. The desk people have always been very friendly and helpful. The rooms are apparently recently remodeled, with tile bathrooms and two sinks (one inside the bathroom, one outside). The fridge is great to have too. The continental breakfast is one of the better I've come across-- try the raisin bread. We also really enjoyed using their outdoor hottub, which is also tile.
It is on Franklin Ave, one of the busier streets in town, and so I was actually pleasantly surprised that I was not bothered by the traffic noise (I'm usually pretty sensitive to it). The three rooms I've stayed in were all in different parts of the hotel, and none seemed noisy to me. I did always stay midweek, when the hotel wasn't entirely full, but I was never bothered by noise from neighbors or upstairs either. The train is audible but not as loud as in other parts of town. It didn't wake me up. (let's face it: a train runs through Eugene at night and blows the whistle. I saw comments about train noise on every single hotel review for Eugene that I read on this site. I'm just glad that train means less big trucks on the highway.) Anyway, I have had great experiences there three times in a row.

  • Liked — Friendly and clean
  • Disliked — noisy heater/ac unit (but its standard for this type of hotel)
  • Stayed January 2007, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 12, 2006

Someone worked very hard to redo this older motel and they did a pretty great job, but underneath it's still a thin-walled, somewhat smelly, overpriced place to stay. The traffic was very loud (as was the train) and we could hear the conversations going on upstairs and even a few doors down. Speaking of doors, we also heard every slam of every door on our end of the unit. The shower curtain tried to cling to whomever was showering, and the full beds were definately not the most comfortable. On the plus side, parking was ample and easy, and they really did do a nice job on the decor. Unfortunately, the man who checked us in seemed to be bored by his job and gave us the check-in speel in a monotone without ever looking up. I'm currently waiting for them to refund us a night we decided not to stay and the credit hasn't shown up on my card yet. Our verdict: move on.

  • Liked — decor
  • Disliked — price and smell
  • Stayed January 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 3, 2005

This motel is in a very convenient location near U of O, but the rooms were tiny and noisy. At $92/night, we felt it was way overpriced. We stayed there a few nights then moved to a Best Western across the street from campus which was 100% better.

  • Stayed August 2005, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA State
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
155 helpful votes 155 helpful votes
1 of 5 stars Reviewed July 21, 2005

The location of Campus Inn is great but the smelly, not quite clean, searching for bedbugs, room with doors that don't quite close and a bathroom smaller than a postage stamp make location and lower price questionable values.

In addition, upon checking my statement, I discovered that I'd been charged for my room the same night I'd made the reservation-2 weeks prior to arrival. I was therefore very careful about not giving my card to imprint again and bringing my bill and confirmation when checking in. I was assured that I would not be charged again...hah! I checked with my card company, another charge went through the day after my one night stay. It will take time and diligence to track and correct this and any other future (?) charges I may get from Campus Inn.

AAA rated must really mean $$$, as this is double-billing done in an overtly sneaky, borderline criminal manner.

Beware.

  • Stayed July 2005
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle,wa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 11, 2005

Arrived in the evening to find out that they didn't have me on their reservation system. The confirmation number I had from my Orbitz booking didn't show up on their system. On top of that they were sold out for the night. The front desk person offered to lookup elsewhere in the town for me to stay. Luckily, another gentleman with reservations showed up. He hadthe same letters as my last name and then suddenely the receptionist found my name on the list. I have no clue what happened. But I felt it was a very messy system.
The room was neat and had a refrigerator. The breakfast was good. The door for our room was a little shoddy and wouldn't close until you pushed it hard. But it was very comfortable otherwise.

Stayed July 2005
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 3, 2005

We had never stayed at the Campus Inn before but decided to check it out after we decided to extend our stay an extra night in Eugene.

The staff at the Campus Inn was very friendly and let us check out the rooms before we decided to stay. We eventually chose one of their larger suite rooms on the second floor because they seemed a bit more spacious then the regular rooms. The rooms were well maintained and clean, and it was very quiet.

There was Starbucks coffee in the room, a dvd player (you can even rent dvd's from the front office), and we got a voucher for breakfast at the IHOP across the street.

Anyway, this isn't the most glamorous hotel in the world but a very nice budget hotel that I will stay in again when I go back to Eugene.

  • Stayed May 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campus Inn & Suites, Eugene Downtown

Address: 390 E Broadway, Eugene, OR 97401
Phone Number:
Location: United States > Oregon > Eugene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #18 of 33 Hotels in Eugene
Price Range (Based on Average Rates): $
Hotel Class:2 star — Campus Inn & Suites, Eugene Downtown 2*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to the Campus Inn, a newly remodeled hotel conveniently located in the heart of downtown Eugene, Oregon. Family friendly and affordable, the Campus Inn offers excellent accommodations, an unbeatable downtown location, and superior customer service. Amenities at the Campus Inn include a continental breakfast, Hi-speed wireless Internet, a peaceful deck veranda, a refreshing Jacuzzi, Nautilus Free-weights & Treadmill in our fitness Center. ... more   less 
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Also Known As:
Campus Hotel Eugene

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