We had reserved and prepaid two rooms (same specs and price for each), one for us and one for guests that were travelling with us. Upon arrival we were registered into two rooms. When we got there we noticed that our guests were checked into a room considerably larger than ours. Moreover our room had the most soiled carpeting I personally have encountered at any hotel/motel I have ever stayed at. Both rooms had some cobwebs evident where ceilings and walls met. When we requested a change of room to something to one with at least a cleaner carpet, the front desk obliged. (Incidentally, the hair dryer switch did not work properly in the replacement room, and one had to keep one finger on the switch while the other hand manipulated the dryer. Also, we had to take the coffee maker out of the bathroom, set it on a chair, and plug it into the wall in the bedroom in order to get it to work). Front office staff was good, but the housekeeping and maintenance standards need serious tweaking.
- Also Known As:
- Quality Inn & Suites University Hotel Eugene
- Quality Inn And Suites University
- Quality Inn Eugene
- Eugene Quality Inn