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“50 cents for Bathroom Amenities” 3 of 5 stars
Review of Wild Rivers Motor Lodge

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Wild Rivers Motor Lodge
1.5 of 5 Motel   |   437 Chetco Avenue, Brookings, OR 97415   |  
Hotel website
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Hotel amenities
Ranked #4 of 8 hotels in Brookings
Roseburg, Oregon, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“50 cents for Bathroom Amenities”
3 of 5 stars Reviewed February 18, 2013

I had a meeting in Brookings and looked up the write ups on this site and it sounded o.k. The basics are all I need. However, they tucked us away in a corner unit and I could not connect to their wifi. When I looked at the hotel size shampoo, soap, etc. I spied a small sign by the product that said for 50 cents I could purchase additional amenities. There was a similar sign in or around the bath tub also.

There was another sign warning you against smoking in a nonsmoking room and if you did sin, your card would be charged $200 to destink the room. While I agree with no smoking - there had to be a kinder way to express it.

There were additional signs on the office door, outside, etc. It is one thing to have rules but it is another thing to handle the posting of said rules in such a fashion.

The room was clean, neat, etc. and if was not such a contrary old guy, the signage might not have been as offensive to me.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in February at our hotel. We strive to meet or exceed our guest’s expectations with every stay. Unfortunately your experience was less than stellar and for that we apologize. If the unit you were in was one of our premium King rooms, I can assume that you might have been in room 124. In addition to wireless internet, in those rooms we also have an Ethernet connection and can provide cables for access if the wireless connection has problems. Based on the location of our antennae that particular room (and a couple of others), do sometimes have problems and for that we truly apologize. You mentioned our “extra amenities” sign and we wish to explain further about that. We supply Bath & Body works soaps, shampoos and lotions and have had on many occasions positive comments on them to the extent that guests have requested extras to take with them. We simply felt that we could let people know that they could in fact purchase some to take with them at roughly our cost. Unfortunately some guests do take offense in this, and again we apologize. Also unfortunately some guests need to be reminded that smoking in a non smoking room can be disruptive, costly and a health hazard to those who do not smoke, therefore we have placed those signs in our non smoking rooms as well. We agree that there should be a nicer way to put it unfortunately it can and does occur regardless of wording, therefore to send a stronger message (and most hotels do) tends to at least lessen the instances. We apologize that you took offense in the reminder signs and certainly your suggestions can help us improve the way we do things. We sincerely appreciate your comments and hope that you may try us again in the future if in the area.
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90 people have reviewed this hotel

Traveler rating
    41
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    12
    2
    5
See reviews for
14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, Washington
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 14, 2013

When I pulled into the driveway, the first thing I noticed (aside from the huge canoes) was a carved wooden "NO PETS ALLOWED" sign. (see pic below) Having booked a pet friendly room, I proceeded, assuming that it was the front planter only. It wasn't.
After what was at best an awkward check-in, with a teenager who wrote most of my information (including my credit card info) on notepaper, instead of a computer, and who couldn't produce the itemized receipt that I requested, my dog and I checked into our room. The room itself was fine, save for the fact that every single surface had a printed card on it, explaining the additional charges I'd incur if I so much as breathed too much during my stay. I read them all, hoping to find where the "pet area" was because A. I wasn't told at check in, and B. found the same "NO PETS ALLOWED" sign in every planter on the property. So I walked to the front desk, and was told that it was past the far no pets sign, down a muddy overgrown trail, that led to an even more overgrown, dark patch of weed grass, behind the hotel, practically on the adjoining gas station property. I'm a young woman, who was traveling alone with my small dog. I know it's Brookings, which is a safe place in general...but there is nothing OK about expecting your patrons to stand next to an overflowing poop canister in the rain being oggled by a gas attendant. I won't ever stay there again.
Additional info: I never did get that receipt...even though I made 2 additional requests with other people, and they only have 1 DVD player on the property, which they'll rent out to you for $5 a night. Classy!

Room Tip: Room cleanliness was fine. Pet area was FILTHY and unsafe. All rooms have road noise.
See more room tips
  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in November at our hotel. We are sorry that your stay was less than enjoyable and that you felt our reminder signs in our rooms was excessive. Our landscaping islands throughout the parking lot are difficult to maintain in the best of circumstances, and unfortunately we attempt to keep pets out of these areas in lieu of our pet area simply in order to avoid having to replace plants, flowers, etc. constantly. We apologize that you found our pet area unappealing and even possibly unsafe. In the months of November through March it is extremely difficult to maintain a grassy location anywhere on the coast of Oregon and we are certain that this area was exactly as you described during your stay, unfortunately it is the only location we have for pets and we attempt (to the best of our ability) to keep it clean and presentable at least when the weather allows. We are sorry that you were not informed of the location of the pet area at check-in and we certainly can and will improve in this area. Based on your comments, we are training all of our agents on the procedure to post payments and charges directly and immediately into our accounting system so as to produce an itemized receipt upon request for all guests. Thank you for pointing out this deficiency in our procedures. We do appreciate comments such as yours in order for us to continue to improve on all aspects of our operation. Thank you for your review.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

Clean rooms with fridge and microwave. Comfortable bed. A little road noise but not bad. Only complaint was the unusually loud motor on the fridge. Excellent value for the price especially since we were just passing through and needed a place to crash. I would stay here again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in January at our hotel. We are happy that you enjoyed your stay despite the minimal road noise and louder than usual motor of the fridge. The road noise in most cases is minimized later in the evening and in certain rooms cannot be heard at all. Our location is a blessing though since most, if not all lodgings are located on the highway here in Brookings, and we are the only hotel with a speed limit of only 25mph in front of our hotel keeping the “highway” type noise at least a little less. The motor on the fridge quite possibly could be slowly failing and this could have contributed to the louder than usual noise. As we find them failing we replace them as quickly as possible. Again, thank you for your review. It is comments like yours that help us continue to improve.
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Rio Dell, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2013

This motel was very impressive for an older motel. They have taken great care in remodeling and making the rooms very nice. It's one of those places that is pleasing to the eye when you walk in the door. We had high ceilings and wood floors. I understand that this was a pet friendly room but you would be hard pressed to tell that an animal had ever been in that room. There are many places to eat very close by plus the theater and shopping or you can just crash in the room and enjoy some cable tv. There is a fridge and microwave so you can bring your own food and eat in. The cost was a little more than I usually pay but we splurged for the nice room. I normally search for that perfect combination of "nice" and "cheap" and this place definitely is nice.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in July at our hotel. We appreciate your kind remarks and have truly taken a lot of care and hard work in maintaining an “older motel”. We have owned the hotel for a little more than 5 years now, and the work and renovations just keep continuing. Rest assured that the rate you paid was the very best rate available based on the season and comparability of our rooms to our competitors. We appreciate your comments and will continue to attempt to keep our rates as comparable and inexpensive as possible while providing an outstanding product for every guest. Thank you again, we look forward to seeing you again if in the area. Try an offseason time period such as October, or March through April to early May, for some really good deals and the same outstanding product. Really the weather is not bad during those months and the crowds are far less.
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Blackfalds, Canada
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2013

what a nice place to stay. Comfy bed & the room was remodled and wow what a job. hard wood floors & vaulted ceiling. Pet friendly. very nice friendly staff. recommended the best pizza (Zola's).what a nice town. everybody we met was friendly. the maintenance guy should get a raise. beatiful property.landscaping is great.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in December at our hotel. We appreciate your positive comments and strive to keep a clean, comfortable room for every guest. We recently installed the hard wood floors in our pet rooms in order to maintain them at the same level of cleanliness as all rooms even if you aren’t traveling with a pet. We are a family owned and operated hotel and even staff that is not family are still very friendly and we appreciate you noticing. Your comments are always shared with all staff. The landscaping is one of pride and attention and the “maintenance man” is my son. He takes great care in all aspects of the property and actually has just recently been given a raise as well as he has many perks. Again thank you for your comments. We look forward to seeing you again.
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Eagle River, Alaska
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 13, 2012

We chose this location because we were in need of a pet friendly hotel while on the road. The person at the desk was very nice and he waived the pet fee because they were slow that night. The room was large and clean. There was a fridge and a microwave. My only problem was that the bed was not terribly comfortable, but was fine for one nights. I would not hesitate to stay there again,

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in November at our hotel. We appreciate your positive comments and certainly do strive to keep a clean comfortable room for every guest. We are currently researching the costs associated with replacement of some of our beds and apologize that it was not as comfortable as you would have expected. As we go through rooms every off season we identify needs for replacement furnishings and attempt to accomplish this as much as possible. Rest assured your comments are heard, appreciated and acted on to the best of our ability. Thank you again for your review. We look forward to seeing you again in the future.
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pfalz
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 7, 2012

We stayed for one night on our way to Portland.The room was really ok, clean and big enough. We knew that breakfast was not included, the price was alright for that.
We looked at the room before we checked in.

Stayed September 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14nerhiker, Owner at Wild Rivers Motor Lodge, responded to this review, March 22, 2013
Thank you for your review from your stay in September at our hotel. We appreciate you taking the time to post a review and are pleased that you were happy with your room. We strive to keep our rates reasonable and certainly comparable to the area, with or without breakfast. We always encourage potential guests to look before they purchase and in most cases they do in fact purchase. Thank you again for your review. If in the area we certainly hope that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wild Rivers Motor Lodge

Address: 437 Chetco Avenue, Brookings, OR 97415
Phone Number:
Location: United States > Oregon > Oregon Coast > Brookings
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 8 hotels in Brookings
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Wild Rivers Motor Lodge 1.5*
Reservation Options:
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Also Known As:
Wild Rivers Motor Hotel Brookings
Wild Rivers Hotel
Wild Rivers Motel

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