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“Surprisingly great! Wonderful front desk help!” 4 of 5 stars
Review of The Riverhouse Hotel and Convention Center

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The Riverhouse Hotel and Convention Center
3.5 of 5 Resort   |   3075 North US Highway 97, Bend, OR 97701   |  
Hotel amenities
Ranked #8 of 42 hotels in Bend
USA
Top Contributor
101 reviews 101 reviews
24 hotel reviews
Reviews in 47 cities Reviews in 47 cities
76 helpful votes 76 helpful votes
“Surprisingly great! Wonderful front desk help!”
4 of 5 stars Reviewed October 23, 2013

This is not a luxury place, but surprisingly lovely. It is on the Deschutes river, with some nice views. We had a room that we didn't like, and the woman who helped us at the front desk was super nice and moved us to a very nice room with a hot tub inside the bedroom, which was cool. Also, the balcony overlooked the river, which was super. The breakfast and other meals we had in the restaurant were great. The weather cooperated, and we sat outside, again, overlooking the nice sound and sight of the river. We would definitely stay there again. Ask for a room overlooking a quiet part of the river with a balcony, and with a hot tub inside your bedroom. If the fireplace is important to you, make sure it works. Ours didn't.

Room Tip: Ask for a room overlooking a quiet part of the river with a balcony, and with a hot tub inside your...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 24, 2013
Many thanks for being a guest of our Riverhouse property and for taking the opportunity to lend such kind feedback of your visit. While we're sorry to hear that your first room fell short of the mark, we're happy that the team was able to relocate you to a more suitable space. As noted in your review, our water view rooms are a truly wonderful way to immerse yourself in the beauty of our surroundings, and there's no better way to wind down a relaxing day than in one of our in-room hot tubs. It's a true pleasure to have had you as our guest, and we look forward to hosting you again soon. In the meantime, we'll certainly explore any glitches with the fireplace to ensure all our amenities operate with flawless ease. Many thanks again for your time and review!
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411 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • Any
English first
Seal Rock, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 23, 2013

I love staying at the Riverhouse whenever I come to Bend for business or for pleasure. Everyone is always so nice and accommodating. The rooms are clean and spacious and the bedding is very comfortable. The buffet breakfast is consistently delicious.

Room Tip: They are pet friendly and don't charge and there are great places to walk your dog.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 24, 2013
Whether you're traveling for work or leisure, we pride ourselves on creating an exceptional guest experience, and we're so happy to hear that yours have been reliable and welcoming. We're continuing evolving to meet the needs and ideals of our guests, and we hope that you'll reach out in the future to experience more of our continued growth. Thanks again for being our guest and for sharing your voice; we look forward to seeing more of you in your travels to come.
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Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2013

My river view room was lovely and the service at the hotel was great. The staff was very helpful and the bed was very comfortable. The room was very clean. Having a fridge and microwave is nice. I would stay there again!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 24, 2013
It's a pleasure to have hosted your visit, Lyn, and we thank your for taking the time to share your Riverhouse experience with us. We're thrilled to hear that all aspects of your stay exceeded the mark, and we look forward to your return and to the opportunity of sharing much more of our site and hospitality with you. Many thanks again for your time and review!
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1 review
5 of 5 stars Reviewed October 22, 2013

We stayed for a work related event but I did take my husband and we LOVED the room, the king room was spacious and the bed was so cozy!! The room sat right on the river!! The room was clean, the amenities were delightful and the staff was excellent! We can't wait to return and bring the kids!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 24, 2013
It's our extreme pleasure to be able to share the comforts of The Riverhouse with you, and we're so happy to hear that your stay was a relaxing and enjoyable one. The natural environment of our property lends an added element that's nearly impossible to come by, and we're happy that it and our services lent to your exceptional stay. We'd love to host you again, and we look forward to the return of your and your family. Many thanks again for your time and review!
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Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 21, 2013

From the moment you arrive until the time you depart you're surrounded by a beautiful and calm scenery. I had the river view from my back deck and it was unbelievable. The staff is knowledgeable, helpful and goes above and beyond. The room was comfortable and very clean. I highly recommend staying here and I know I'll be back!

Thank you for a wonderful stay Riverhouse Hotel!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 22, 2013
We're so happy to have provided you with an all-around exceptional visit to our property. It's a pleasure to be able to share the serenity of our environment and the attentive hospitality of our team with you, and we're happy to hear that these came together for an inviting and comfortable stay. We look forward to your return and to sharing even more of our services with you, and we hope that you'll reach out again in the near future. Thanks again for your visit and review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 20, 2013

We had a riverview room with fireplace which costs a little more but from reading some other reviews was definitely worth it. Nice private balcony to relax and watch or listen to the river. We left the sliding door open at night and fell asleep to the sound of the river. The room had a couch and large TV, microwave and frig. There were sinks and vanities both in the bathroom and outside. Always a plus for us. The bed was very large and very comfortable. The room was tastefuly decorated and spacious. The complimentary breakfast was excellent. They changed some of the dishes each morning so it wasn't the same breakfast every day. It was not all cereals and pastries but a full hot breakfast with great variety. We received coupons for the bar upon check-in so enjoyed a glass of wine alongside the river after a day of driving. There is a shopping area across the street and other restaurants within walking distance. We were only there three days but would have liked to stay longer. We'll be back next time we are up that way.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 21, 2013
Thanks for choosing our Riverhouse Hotel and for taking the time to share such exceptional feedback with us. We're so happy to have shared the natural beauty of our property with you, and we're delighted that our services exceeded the mark. We aim to provide a relaxing escape for each of our guests, made better by an incomparable breakfast to start you on your way, and we're happy to have accomplished this during your visit. Thanks again for your time and review; we hope to see more of you soon!
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Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2013

A good and clean motel five minuets from downtown Bend. Some shopping nearby. The restaurant is very good located just by the riverside. I think they have the best complimentary breakfast we've ever had in the US (being from Sweden and used to sturdy breakfasts). Nice pool. Calm neighborhood.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 19, 2013
We're thrilled to have been able to host your stay in Bend, and we're glad to have won you over with our site and services. We're hugely proud of our offerings and the beauty of our environment, and it's a pleasure to have shared these with you. We'll certainly pass your praises along to our restaurant team, and we hope that you'll think of us if you return to the area. Many thanks for your stay and review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Riverhouse Hotel and Convention Center

Address: 3075 North US Highway 97, Bend, OR 97701
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Bend
#3 Best Value Hotel in Bend
#6 Family Hotel in Bend
#6 Business Hotel in Bend
#6 Romantic Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Riverhouse Hotel and Convention Center 3.5*
Official Description (provided by the hotel):
Nestled along the beautiful Deschutes River and located just minutes from downtown Bend and Mt. Bachelor, everything is at your fingertips while staying at The Riverhouse. Enjoy our indoor pool and spa or stroll along our scenic river trail. You can even fish for trout right outside your room. Play 18-holes of championship golf at River’s Edge year round depending on the weather, or walk to over 30 boutiques and specialty shops nearby. At night, cozy up in your spacious accommodation and order room service, or indulge in one of the most memorable meals you'll ever have at Crossings, our award winning steakhouse. ... more   less 
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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