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“Hope to return as soon as possible!” 5 of 5 stars
Review of The Riverhouse Hotel and Convention Center

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The Riverhouse Hotel and Convention Center
3.5 of 5 Resort   |   3075 North US Highway 97, Bend, OR 97701   |  
Hotel amenities
Ranked #7 of 41 hotels in Bend
Cottage Grove, Oregon
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Hope to return as soon as possible!”
5 of 5 stars Reviewed May 29, 2013

We only stayed here one night sadly, and check in was wonderful, the front desk employees were very engaging and interested in us as people, how about that? it was very refreshing and stood out right away. It was my husband's 50th birthday and we had rented him a new Porsche, I recommend to all wives out there! We drove around to unload our luggage and a staff person walked up with champagne and glasses, such a nice surprise! The room was wonderful, two large queen beds, and a spectacular view of the Deschute's river. I watched a young man fly fish and reel in 5 fish while getting settled in. The pool was wonderful and very busy, you can chose outdoor or indoor. The next morning we walked to the restaurant and had the free breakfast, located in the banquet area. Lots of choices, ham-taters-scrambled eggs-fruit-cereals-oat meal-waffles. I only wish we had stayed a few more days, I look forward to returning!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, May 30, 2013
Thank you for an excellent review! We are elated to hear how much you enjoyed your stay. We are honored that you chose us to be a part of such a special occasions. Happy 50th Birthday to your husband! We hope that you'll join us again soon upon your next visit to Bend, and we look forward to your return!
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376 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • French first
  • Any
English first
Corvallis, Oregon
Top Contributor
63 reviews 63 reviews
11 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2013

With easy access from US 97 and US 20, this property is very convenient and within a short drive to most all activities in Bend. The property is well maintained and comfortable and the staff are professional and friendly. It is built around a pair of swimming pools (one indoor and one outdoor) and the Deschutes River. It was a holiday weekend and it was full, but there is a lot of room, so it didn't feel overly crowded. The rooms were quiet and there was ample parking. The complimentary breakfast bar was VERY popular. The food was decent, but the logistics were poorly laid out. It was hard to find a seat but the bus staff was efficient and kept the tables well cleared and clean. This is a good stop for travel, probably not a romantic get away though.

Room Tip: All rooms can be accessed by car. No elevators, so if climbing a flight of stairs is a problem, ask...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, May 30, 2013
Thank you for a great review! We are happy to hear how much you enjoyed your stay. Our breakfast is certainly a hit with many of our guests, and we are pleased to hear how much you enjoyed it as well. We hope that you'll join us again soon, and we look forward to your return to the Riverhouse!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 23, 2013

Stayed there last night...they phrased me to a suite which only means more room...not nicer..the carpet is waaaayyyy past it's useful life...there is no elevator so get ready to lug your own luggage two flights of steps...which is great if you are the rugged outdoor type...they can "probably find someone to help you" but I'm not sure who at would be since the only other person is a male front desk person..and he did not volunteer...so okey doke...I had neck surgery 8 mos ago but I just went ahead and did it as there were no rooms on the first floor...the front desk person did try and she was very nice...but hopefully you are fit as a fiddle and have light luggage...so on to the room..don't know what to say..it was clean..but very old and dark and just drab...could not wait to leave...and was up at 5 am the next am...

Room Tip: My room was on the second floor...I would sleep in my var next time before staying here..I travel fo...
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, May 30, 2013
Thank you for your review. We sincerely apologize for any inconveniences you encountered during your stay. We wish that you'll contact the hotel management to further discuss your challenges and hopefully come up with a solution. We can assure you this is not the norm. We hope that you'll give us another chance, and we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 13, 2013

We arrived late and stopped in. The desk staff was very friendly and the price was as advertised on AAA. The whole property is CLEAN and well kept. The smell from the surrounding woods was very delightful and made the venue feel just like you're deep in the woods. Our room too was CLEAN and FRESH. It had a patio that overlooked the wooded middle. If you can't tell by now we were very pleased. It only got better after a hiccup. The a/c in our room was blowing heat. The manager tried multiple times and thought it was fixed. Later it acted up again and we shut it off. To cool the room off we opened the patio door and let the cool night in. When we checked out the same manager asked about the a/c. We explained it still wasn't working and proceeded to pay our bill. Without nary a word he voided he bill and comped the whole charge. Now that is service - Doing the right thing the first time!

We definitely recommend Riverhouse and will stay here again.

Room Tip: Get a river view if possible. Be sure to take in the on-site Crossing's restaurant
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, May 15, 2013
Thank you for an excellent review! We are elated to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback. We sincerely apologize for any inconveniences you encountered with your air conditioner, and we are looking into that issue. We hope that you'll join us again whenever you visit the Bend area, and we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

The Riverhouse was a perfect getaway after an active weekend. My boyfriend and I stayed after attending our Master's Swim meet at the local aquatic center. After 3 days of tough competition, we were very excited for some quality R & R. The check in process was smooth and we were very excited to receive complimentary drink tickets at the hotel lounge. After enjoying the tranquil view from our suite, we found the bartender helpful in quenching our thirst. Our room was quiet and comfortable. Our only wish is that the hotel is in walking distance to downtown. The continental breakfast was more than adequate. Fresh fruit, hot oatmeal station, tasty potatoes and continuous coffee was a great start to the morning. Since it's not your typical continental breakfast located adjacent to a busy lobby, we didn't feel it was appropriate to stroll in wearing our sweats or PJs. It does make the breakfast scene feel classier when you spruce yourself up a little and have the option to order a mimosa or bloody mary. Although our stay was pretty short, it definitely met our goal for rejuvenation.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, May 5, 2013
Thank you for an excellent review! We are pleased that we could make you so comfortable after all the hard work you did at your swim meet. We agree that our breakfast is spectacular, and we are happy you enjoyed it! We hope that you'll join us again soon, and we look forward to your return!
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Boise, Idaho
1 review
5 of 5 stars Reviewed April 27, 2013

Riverhouse is the place we stay in Bend. Love being on the river. The exercise room, indoor and outside swimming pools, and hot tubs.

Breakfast: is the best we have ever had in our stays at hotels and motels that provide it for guests.
A big selection of fruit, melons, strawberries, blueberries, apples, oranges, bananas, pineapple. Several kinds of prepared eggs, cereals, yogart, waffles or pancakes. Several kinds of juice, decaf or regular coffee, and bananas, apples, oranges. Bagels, toast, muffins.

Room Tip: We like the building close to the restaurant on the river side. 2nd floor. Room 224
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, April 28, 2013
Thank you for an excellent review! We are pleased to hear how much you enjoyed your stay, and time in Bend. Our breakfast selection is certainly spectacular, and we are happy that you liked it so much. We hope that you'll join us again, and we look forward to your return to the Riverhouse Hotel & Convention Center!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

Not crazy about Murphy bed in upgraded rooms on river side ! Also having to walk outside to access pools & hot tub !but the staff gave us heavy robes to help us out they aim to please! Good breakfast nice staff Ski people, go here

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, April 23, 2013
Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We thank you for your comments regarding our murphy beds, and we will address them with our team. We hope that you'll join us again soon, and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Riverhouse Hotel and Convention Center

Address: 3075 North US Highway 97, Bend, OR 97701
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Bend
#3 Best Value Hotel in Bend
#5 Romantic Hotel in Bend
#5 Family Hotel in Bend
#6 Business Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Riverhouse Hotel and Convention Center 3.5*
Official Description (provided by the hotel):
Nestled along the beautiful Deschutes River and located just minutes from downtown Bend and Mt. Bachelor, everything is at your fingertips while staying at The Riverhouse. Enjoy our indoor pool and spa or stroll along our scenic river trail. You can even fish for trout right outside your room. Play 18-holes of championship golf at River’s Edge year round depending on the weather, or walk to over 30 boutiques and specialty shops nearby. At night, cozy up in your spacious accommodation and order room service, or indulge in one of the most memorable meals you'll ever have at Crossings, our award winning steakhouse. ... more   less 
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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