We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very comfortable and clean” 4 of 5 stars
Review of The Riverhouse Hotel and Convention Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added The Riverhouse Hotel and Convention Center to your Saves list
The Riverhouse Hotel and Convention Center
3.5 of 5 Resort   |   3075 North US Highway 97, Bend, OR 97701   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #13 of 42 Hotels in Bend
Certificate of Excellence 2014
NC
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
“Very comfortable and clean”
4 of 5 stars Reviewed October 2, 2012

Spent 5 nights at Riverhouse during a conference. The room was very clean and comfortable. The staff made a change at check in based on my request for a second floor room. The front desk was friendly and worked on me again later to add an extra night without being moved to another room. A free buffet breakfast is provided with a very good variety. Chain store shopping is across the street and a mall down the road a short distance. The area is a great location to visit the east side of the Cascades including Crater Lake, Newberry Vocanic Monument and Cascade Lakes area. Mount Bachelor is nearby for winter ski season.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for a terrific review! We are pleased to hear that you enjoyed your stay, and we look forward to your return. We appreciate you mentioning some of the unique attractions we are located near as well! There is so much to do around here! We hope to see you again soon at the Riverhouse!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

493 reviews from our community

Traveler rating
    207
    162
    59
    40
    25
See reviews for
121
183
14
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • Any
English first
Medford, Oregon, United States
1 review
5 of 5 stars Reviewed October 1, 2012

Great location...beautiful setting! Came away wishing I could move to Bend and take a job at the Riverhouse.
Breakfast buffet was expansive...be sure to sit outside along the river.
'Family' suite was roomy and comfortable. A little outdated perhaps, but 'Master' was perfect.
Can't wait to go back.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for a fantastic review! We are pleased to hear you enjoyed your time with us. We would love to have someone like you working with us who truly appreciates the beauty in which we are located! We hope to see you again soon at the Riverhouse!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver Island, BC, Canada
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 1, 2012

This is clearly an older hotel, with large rooms and ample space, nice amenities, and a great river front location. some parts are starting to wear a little, but the price is reasonable. A little removed from downtown but quiet. We've stayed here three or four times and have never been disappointed.

Room Tip: Ask for the river front rooms on the side closest to the office and pool.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for a great review! We are pleased to hear you and your family enjoyed your stay. We hope that you'll join us again soon for a dip in the pool, or a bite in our Crossings Restaurant. We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2012

Nice location...across street from shopping center, great if you do not have a car! Staff were very responsive and friendly! Small issue with the TV not working one day, 5 minutes after I reported it, technician was at my door and fixed it, 10 minutes later, front desk staff called to see if it had been taken care of. Location to convention center was great...across the street. Street was very busy, however, the hotel did have a safe walkway under the street. Breakfast buffet was great, with a good selection to choose from.

Room Tip: Dinner at the hotel restaurant was good....if weather permits, sit on the patio overlooking the rive...
See more room tips
  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for taking the time to review us! We are happy to hear that you enjoyed your stay, and that our team made an impression on you. We look forward to your return, and hopefully earning a full 5 stars next time! We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseburg, Oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 29, 2012

Went their for a convention for 2012. The room was small and dark even though it was nice and sunny outside. Was to get a room with a queen bed and a murphy bed originally but had none when I had to add a day. Price was the same for a single queen as for a queen and a murphy. Convention center was across a very busy street, if you took the under the street way you had to go down a hill up the stairs down a hill up a hill then under the street and back up a hill. Not good if you have a bad back. The breakfast that was included was great plenty of hot food, but nobody to check to see if you were a guest of the hotel and had a breakfast included in your room cost. I had paid the extra $10 to have the breakfast included but I could of just as of not had and ate anyway nobody would have known. Stayed there for four night and one of the days the room did not get maid up.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for reviewing us. We apologize if we did not live up to your expectations. We can assure you that the service you received is not typical of the Riverhouse. We hope that you'll give us another chance, and we look forward to your return. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaverton, Oregon
Top Contributor
273 reviews 273 reviews
30 hotel reviews
Reviews in 59 cities Reviews in 59 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 28, 2012

I've stayed here several times (all for work) in the past 2 years. The setting on the river is very peaceful and the water "noise" from the river helps you forget that you are in town! The price includes a full hot breakfast. Some rooms have exterior doors and some have interior doors, but there is enough space from the door to the bed that you don't hear vehicles leaving (and car doors) early in the morning. The rooms tend to be very large. the price also includes a complementary drink in the bar. There are many restaurants within walking distance in a variety of price ranges - every things from Shari's (24 hour) and Izzys (pizza and grill buffet) to McGrath's Fish House, A sports grill (open only for Breakfast and lunch), Applebees, IHOP, and probably more. I am 5'5" and in some rooms the beds are so tall that I have difficulty getting in them (!). I also have a cpap machine, and in some rooms I cannot sleep in the regular bed and have to sleep in the murphy bed to have access to an electrical outlet for my cpap machine.
The check-in process has been interminably slow several times that I have been there - long waits without enough staff to fully staff the front desk during busy checkin times.
The restaurant has excellent food (check out the half-price appetizers in the bar each day!), and so does room service. I highly recommend the ghirardelli chocolate-mint cake!

Room Tip: I recommend a room on the opposite side of the river from the front office.
See more room tips
  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for your review! We are pleased to hear that you enjoyed your stay, and the ambiance at our hotel. We apologize if the check-in process was slow, and we are looking into that issue. We hope that you'll join us again soon for a dip in the pool or even some golf! We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bc, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2012

We just stayed one night on September 21 on our way home to Lumby, BC. We had a beautiful room with a balcony that overlooked the pool areas. Awesome breakfast and excellent coffee. We never checked the restaurant out as we had already had something eat earlier. The cards would not work for the door lock but was taken care of quickly by the staff to reprogram them. We certainly would stay there again without hesitiation perhaps arriving a bit earlier to check out the restaurant and pool.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review, October 17, 2012
Thank you for a fantastic review! We are elated to hear how much you enjoyed your stay at the Riverhouse. We look forward to your return, and would love to see you in our Crossings restaurant. Please come again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Riverhouse Hotel and Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Riverhouse Hotel and Convention Center

Address: 3075 North US Highway 97, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Bend
#7 Romantic Hotel in Bend
#11 Family Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Riverhouse Hotel and Convention Center 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Nestled along the beautiful Deschutes River and located just minutes from downtown Bend and Mt. Bachelor, everything is at your fingertips while staying at The Riverhouse. Enjoy our indoor pool and spa or stroll along our scenic river trail. You can even fish for trout right outside your room. Walk to over 30 boutiques and specialty shops nearby. At night, cozy up in your spacious accommodation and order room service, or indulge in one of the most memorable meals you'll ever have at Crossings, our award winning steakhouse. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia and Hotwire so you can book your The Riverhouse Hotel and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

Owners: What's your side of the story?

If you own or manage The Riverhouse Hotel and Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.