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“Upscale” 4 of 5 stars
Review of Hilton Garden Inn Bend

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Hilton Garden Inn Bend
3.0 of 5 Hotel   |   425 SW Bluff Drive, Bend, OR 97702 (Formerly Ameritel Inn Bend)   |  
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2X Points Package
Ranked #5 of 42 Hotels in Bend
Certificate of Excellence 2014
GreenLeadersSilver level
Pullman, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Upscale”
4 of 5 stars Reviewed March 14, 2013

This hotel is beautifully situated on a bluff above the river. It was remodeled July 2012. Ask for a view room. If it is a clear day, the Three Sisters will be prominently displayed, without obstruction.

Great value!

Room Tip: Ask for a view room...spectacular!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, April 8, 2013
Thank you for your positive review. I am pleased to hear that you enjoyed your stay with us here at the Hilton Garden Inn Bend. It’s great to hear had the opportunity to take in Central Oregon’s breathe taking mountain views. We look forward to having you back on your next trip to Bend!
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466 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Sheridan, Oregon
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2013

After reading TripAdvisor's reviews on Hilton Garden Inn at Bend, we decided this was a must-stay. We were 200% happy with that decision. The chef was fantastic, we didn't bother with any other dinner outing for 2 days in a row. It had every amenity. They went out of their way to help my elderly mother who decided to tag along at the last minute. They gave us an excellent discounted rate so she could have her own room.

The only downside - no roll-away beds. My son and husband split a queen. They didn't complain but instead commented on how comfortable the bed was.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, March 16, 2013
Thank you for such a great review of our property! I'm happy to hear you had such a wondrful time during your stay with us and had the opportunity to experience our friendly staff and enjoy all that The Great American Grill has to offer. We will look forward to having you as our guest on your next trip to Bend.
Warm Regards,

Don Seaton
General Manager
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christchurch
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2013

I've stayed in maybe 200 hotels in the last 20 years in NZ, Australia, Asia, Europe and the USA. This was simply the best hotel experience I have even had so hats off to all in Bend for all your work in getting this hotel to be so great. From the front desk staff to the breakfast folks to the great quiet room and modern gym and pool it cannot be better. Except if you count location and value for money. SO impressed with this place!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, March 16, 2013
Thank you for the great review. I’m glad you had the opportunity to enjoy one of our rooms that provide an amazing view of the Deschutes River and the Cascade Mountains. We look forward to having you back as our guest once again on your next trip to Bend.

Don Seaton,
General Manager
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Olympia, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

We stayed here for several days between Christmas and New Years. The hotel is lovely, very clean, and in a great location. Our room had a lovely view of the mountains and a bit of the river, and was quite large. It was nice being so close to many of the great restaurants and shops the area has to offer. The breakfast in the morning was nice and staff was polite and helpful. We would definitely stay here again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, February 11, 2013
Thank you for your positive review. I’m glad you had the chance to take in the beautiful surrounding views, enjoyed our great location, pleased with your breakfast and that our staff made you feel welcome and comfortable! We pride ourselves on having a wonderful staff that is empowered to take care of our guests.
Warm Regards,

Don Seaton
General Manager
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Portland, Oregon
2 reviews
5 of 5 stars Reviewed February 5, 2013

We stayed here at the hilton on a family trip and can i just say what a fantastic place this is! Our room had a beautiful view and was very clean and spacious. It was also very conveniently located being right above the old mill and only a few minutes from downtown. We will definitely be staying again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don seaton G, General Manager at Hilton Garden Inn Bend, responded to this review, February 6, 2013
Thank you for the nice comments we're glad you enjoyed your trip to beautiful Bend oregon.
Look forward taking great care of you and family on your next visit.
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Grants Pass, Oregon
Top Contributor
186 reviews 186 reviews
35 hotel reviews
Reviews in 47 cities Reviews in 47 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 2, 2013 via mobile

We had a great room that had a beautiful view of the mountains, river and the tops of the shops at the Old Mill District. The hotel is nicely appointed with a great fitness room that also has a view to die for. The staff was very helpful and warm. The breakfast was good too. We will stay here again at half the price of the Oxford.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, February 11, 2013
Thank you for your positive review. I’m pleased to hear you had a wonderful stay, experienced our friendly staff, great service and the opportunity to enjoy one of our rooms with the amazing views that can only Central Oregon has to offer. We look forward to your return as our guest once again on your next trip to Beautiful Bend!

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 24, 2013

Stayed at this hotel on Business for 2 weeks. Nice clean rooms, very spacious. Excellent Breakfast . The Old Mill District is right round the corner, which has a lot of places to eat. Had room with river views, will definitely stay here on trips to Bend.

Room Tip: Try to get a room with River View.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, February 11, 2013
Thank you for taking the time to comment on your resent stay with us. Im glad to hear we meet all your needs during your extended stay as you enjoyed your room, views and the convenient location in the Old Mill. Look forward to seeing on your next trip to Bend.

Best Regards,
Don Seaton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bend

Address: 425 SW Bluff Drive, Bend, OR 97702 (Formerly Ameritel Inn Bend)
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bend
#2 Family Hotel in Bend
#2 Romantic Hotel in Bend
#2 Green Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bend 3*
Number of rooms: 96
Official Description (provided by the hotel):
Hilton Garden Inn Bend is a business-friendly hotel located in Bend, close to Old Mill District, Les Schwab Amphitheater, and Deschutes Brewery. Free WiFi, parking and free hot breakfast included. Nearby points of interest also include Tower Theater and Drake Park. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms. Complimentary wireless and wired high-speed Internet access is available in public areas. This Bend property has 191 square meters of event space consisting of conference/meeting rooms. Room service is available. The hotel serves a complimentary hot/cold buffet breakfast. Guest parking is complimentary. Additional property amenities include ski storage, laundry facilities, and express check-out. 96 air-conditioned guestrooms at Hilton Garden Inn Bend feature complimentary weekday newspapers and windows that open. Accommodations offer city, river, or mountain views. Beds come with signature bedding. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Rooms also include blackout drapes/curtains, electronic check-out, and irons/ironing boards. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Housekeeping is available daily. ... more   less 
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Also Known As:
Ameritel Inn Bend Hotel Bend
Ameritel Hotel Bend
Bend Ameritel Hotel

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