My wife and 2 young children had booked 5 nights with this hotel. I had booked with their central booking and had a thorough conversation on what I was wanting and how long I was wanting to stay for. When I went to check in, they had everything wrong. The Lady at the counter stood there staring at me and offered another room for more money! This all happened as the manager walk away from us into his office. There was no trying to accommodate us but rather the option to cancel. I spent hours with a tired family in Bend trying to find another place. They should learn some people skills as it’s the people whom they get their pay checks from.
- Official Description (provided by the hotel):
- Shilo Inn Suites Hotel - Bend is nestled on the banks of the scenic Deschutes River and is ideally located in the heart of Central Oregon with its wide variety of indoor and outdoor attractions. With 151 beautifully designed rooms, this full service hotel is ideal for the leisure and business traveler. Mt. Bachelor and public golf courses are nearby. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more less
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- Also Known As:
- Shilo Inn Hotel Bend
- Shilo Inn Bend
- Bend Shilo Inn