Comfortable, location offers easy access, friendly staff, pleasant setting.
I remembered this property location from my previous visit to Bend, but did not need a hotel room during that visit. Planning a return visit, I spent time reviewing information, and zeroed in on this Shilo. While the property sits along side the edge of the road, the frontage is primarily guest parking, or reception and restuarant buildings, with the majority of guest room buildings along the back side, hugging along the Deschutes River. These garden style buildings in their setting have been here a while, with some updating/renovations having taken place in recent years. Traveling with a friend, I booked a dbl queen, upper floor, with a balcony overlooking the river.
The room was spacious enough to accomodate the two of us, allowing each to spread out their own stuff, or put it away. Comfy chairs, table and a desk provided room to organize paperwork and all the modern day clutter of cellphones, and other travel gear. Phones plugged into a lamp base for ease.
Large screen flat TV allowed easy viewing throughout the room. Gas fireplace was a nice added touch, as it helped take the cool edge off the evenings. Balcony had its own chairs for enjoying the river flowing by.
Back window opened so you could allow fresh air if desired.
Color scheme and furnishings were coordinated and in good condition, ample pillows and comfortable beds, with good lighting throughout the room as well.
Room also had a "kitchenette" wall with small sink, under counter refrig, coffee maker,and a m"wave. Ceramic cups and glass glasses were also provided along with a dishtowel! Nice touch. Large mirror ran along the entire back wall of this area for full room view. Counter top provided extra space for our collected food items, and still had room to use for prep.
A separate sink and vanity (with seat) again allowed us to spread out our traveling misc without crowding one another, and provided another full wall mirror with good lighting, that was easy to use. The shower/toilet combo was separate. Decent water pressure and hot water with plenty of towels provided.
Even though the entry door to this room faced the road side, and was located at the narrow north end of the property, it was surprisingly quiet. Quiet is a key factor in hotel accomodations, so this was great.
The buildings only offer stairs to the second floor, but the access was easy, and rooms located on the ground floor would be very accessible from the adjacent area parking to a room.
The property offers an outdoor pool (too cold during our visit) and an indoor pool, with sauna and jacuzzi. Clean, accessible, w/ shower and towels, and an easy walk to from various room locations.
The room rate included breakfast each morning. We were treated to a pleasant space, with various seating options and buffet style presentation, including eggs, sausage, pancakes, oatmeal, rolls, juices, fruits, cereals, etc. Something for everyone. Hot foods were hot, and a delightful waitress was always available for anything extra or items needing replenishment. Perhaps not a true - sit in a restuarant and order a special breakfast - but very nice, freshly prepared, clean, and organized first meal of the day - without needing to leave the property.
The reception area, clean, well lit, and with computer available for review, research or printing travel documentation. Check in and departure well organized and efficient. My initial booking with this property was also done well, questions answered, and rates and taxes explained upfront!
A small bar in the same resturant building was available in the evening, with comfortable seating, and a pleasant atmosphere. Sort of had the impression it was a local sort of place, with familiar faces frequently showing up, or regulars that stay at the hotel for business travel. Decent wine and drinks, with food available from the adjoining restuarant. Again, walkable to/from the rooms.
This property offers some walking options, since it is a garden style property, so a little extra exercise in a safe environment is an added bonus.
I would stay again should the opportunity come again. The room rates were decent for accomodation provided. A variety of rates are available- depending on views and time of year. Access to the main roads in Bend are convenient as are other restuarant options - just across the street, along with some shops in a mall type setting. Its a great property, and you too would enjoy your stay.