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“Double Tree Bend, Oregon” 3 of 5 stars
Review of DoubleTree by Hilton Bend

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DoubleTree by Hilton Bend
3.0 of 5 Hotel   |   300 N.W. Franklin Ave, Bend, OR 97701   |  
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Ranked #9 of 43 Hotels in Bend
Bend, United States
1 review
“Double Tree Bend, Oregon”
3 of 5 stars Reviewed February 18, 2014

This hotel has been recently renovated. The lobby now offers a bar and the decor has been improved from its previous state. Rooms are clean and large, yet the walls provide little isolation from the noise of neighboring guests. The hotel itself is ideally located amongst the downtown area, allowing access to shops and restaurants.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, May 7, 2014
Thank you for your feedback, your comments are very helpful. We have sound proofed some of our rooms with a thicker insulation since receiving your feedback. Thanks again
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153 reviews from our community

Traveler rating
    69
    54
    25
    3
    2
See reviews for
34
33
3
65
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Russian first
  • Any
English first
belchertown, United States
1 review
5 of 5 stars Reviewed February 13, 2014

The hotel was conveniently located, very clean and the staff were friendly. Rooms were good sized, but we had a bit of trouble with heat regulation. Great experience. Breakfast was better than expected. Hotel bar had great service.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, May 7, 2014
We appreciate your feed back and we're glad you stayed with us. I have brought your comments to our Maintenance Engineer in regard to the hear regulation, thank you for making us aware.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hummelstown, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

I injured my knee on the first day of skiing and could not ski for a week. I was confined to hotel. The staff was excellent and they made a difficult stay bearable. Even though they had some food available, they gave me the name of a take our service which brought food from restaurants to my room. Would highly recommend staying there.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, April 14, 2014
Thank you for taking the time to comment on your stay with us. We appreciate your business and look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heber City, Utah, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Wonderfully updated rooms. Good breakfast and very helpful staff. Nice bar area and welcoming entry. Travel to Bend frequently and will begin staying here. Very convenient to airport and Mt. Bachelor ski resort

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, May 6, 2014
Glad to hear you enjoyed your stay, please keep us in mind when you return to Bend. Thanks for your kind review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2014

Extremely clean and very convenient hotel in the hear of Bend, OR. Good value for the money. I wish the workout room was a little larger and more substantial. Other than that, I really liked it. I would probably stay here again.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, May 6, 2014
Thank you for chosing our hotel, we appreciate your comments. We are currently working on a larger solution for our fitness center, please visit us again to see our upcoming changes.
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Everett, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2014

The old Phoenix Inn has been upgraded. Great stay, great value in a great location. Comfy beds, quiet, very clean and comfortable. Friendly staff. 25 minutes to Mt. Bachelor. 2 blocks from Deschutes Brewery & Public House too!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, May 6, 2014
We appreciate your feedback, and we are very glad to hear that you will be back. We'll see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2014

Everything great. Very clean. Only problem was the clock light was way too bright. I liked how it was close to all the restaurants and bars but off enough not to be too laud in the morning. Easy access to rooms and nice parking.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tominbend, General Manager at DoubleTree by Hilton Bend, responded to this review, May 6, 2014
We appreciate your business, thank you for staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Bend

Address: 300 N.W. Franklin Ave, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Bend
#6 Family Hotel in Bend
#7 Romantic Hotel in Bend
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Bend 3*
Number of rooms: 117
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Also Known As:
Phoenix Inn - Bend Hotel Bend
Phoenix Hotel Bend

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