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“Better than I expected!” 4 of 5 stars
Review of Sleep Inn

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Sleep Inn
2.0 of 5 Hotel   |   600 NE Bellevue, Bend, OR 97701   |  
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Ranked #19 of 43 Hotels in Bend
Portland, OR
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Better than I expected!”
4 of 5 stars Reviewed July 31, 2014

I don't want to sound negative in my title, but this was the truth. Some of the previous reviews did not do justice to our experience. I expected a mediocre room. All I hoped for was a clean environment. We were only in town for the night because of the Ringo concert. I had my two children and one of their friends in tow. All the other hotels were booked solid, so I decided to give Sleep Inn a try...AND I'M GLAD I DID! The room was CLEAN, and properly equipped. The decor was a little outdated, but it led to a quaint overall feeling. The bathroom was retro funky with a pocket door - I liked it but the kids thought it was annoying.

The beds were comfortable (2 full beds) and there was just enough room for 4 people in the room. The outdoor pool looked inviting, but, sadly, we forgot our swimsuits. We did not try the breakfast, but it looked like a nice breakfast selection. The front desk staff were pleasant and even FRIENDLY! I enjoy that!

Overall the price was good, the services were appropriate. I would return here when I am in Bend next.

Room Tip: The rooms are very quite at the back of the hotel. I recommend requesting this if you need some good...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, Manager at Sleep Inn, responded to this review, August 1, 2014
Dear Dennis,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Sean Evert
GM
Sleep Inn of Bend
541.330.0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
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    14
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Oregon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 31, 2014

I've stayed here 15-20 times in the last year for business. The rooms are always clean, the staff is very friendly, reasonably priced, and the location is fantastic as it's close to restaurants, stores, Starbucks, brewery, etc;. However, if you're traveling on business and need reliable wifi access this is not the place for you. It's so unreliable that it's like having no wifi at all.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, Manager at Sleep Inn, responded to this review, August 1, 2014
Dear Sleep Inn of Bend Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Sean Evert
GM
Sleep Inn of Bend
541.330.0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Texas
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 29, 2014

We were not acquainted with Sleep Inns, but when the Trip Advisors reviews we read were favorable and the price was more reasonable than other accommodations we decided to give it a try. We booked only a few minutes before we arrived around 7PM on a Sunday evening. At check-in we received a friendly welcome by the staff and given the last 2 chocolate chip cookies. The facility and room were clean, which is very important to us. The breakfast was okay, nothing to get excited about. The most unusual aspects were the shower and keys as mentioned in other reviews. It is not an open top shower, so a tall person may have difficulty. The bathroom door is a pocket door. The hotel is located in a good area. No problems.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, Manager at Sleep Inn, responded to this review, July 30, 2014
Dear Constance,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

I do apologize for the size of the showers here, but am glad you enjoyed the freshly baked cookies!

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Sean Evert
GM
Sleep Inn of Bend
541.330.0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
isle of wight
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

Glad we picked the Sleep inn, the area felt safe, lovely room, the presidential suite, Kingsize bed flat screen tv, 2 seater settee and chair . coffee 24/7 Breakfast average..... Room very clean, would recomend

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, General Manager at Sleep Inn, responded to this review, June 18, 2014
Dear Stevemag,

Thank you for taking your time to review our hotel.

We are glad that you enjoyed your stay and we hope
that you will stay with us again on your next trip through
Bend.

Sean Evert
Sleep Inn of Bend
541.330.0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2014

Bed was way too soft and rolled to middle....room was in need of carpet that didn't have holes. Small selection at breakfast. People were very friendly and service was good! Will probably not stay here again. I think there are better values to be found.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, General Manager at Sleep Inn, responded to this review, June 18, 2014
Dear Jbonebrake,

Your feedback is very important to us and I would like
to thank you for taking the time for leaving a review.

I am sorry to hear that you did not enjoy your stay with us.
We will make our best effort to make the rooms more enjoyable
for future guests.

Sean Evert
Sleep Inn of Bend
541.330.0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, MT
Top Contributor
65 reviews 65 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 31, 2014

Loved this place! Other trip advisors commented about all the road and street construction making it difficult to get to this Sleep Inn, but don't let that throw you. Go anyway! The facility is immaculate. "Will" was the front desk clerk and he was ever so friendly and helpful. They have great wifi. They have unusual door keys, but we liked them. The semi-round shower was an interesting architectural detail. It worked great, and the towels were generous. The beds were so comfy! The room was quiet. Breakfast was good. The location was good. Many stores and restaurants are within walking distance.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, Manager at Sleep Inn, responded to this review, June 2, 2014
Dear Sleep Inn of Bend Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Sean Evert
GM
Sleep Inn of Bend
541.330.0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
126 reviews 126 reviews
26 hotel reviews
Reviews in 60 cities Reviews in 60 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 18, 2014

I was in Bend on a golf outing and spent 3 nights at this very nice hotel. The management of this hotel appears on top of everything. The place was immaculate. Towels and bed linens were of the caliber you expect from a hotel in this price range, but in terrific shape---not worn at all. Room coffees and soaps were replenished each day, exactly as upon check-in. The breakfast fare was a cut above other hotels in this price range. In particular, the breakfast sausage was very tasty and the pastry and bagels were from a local bakery, not a wholesale vender. to boot, there were warm chocolate chip cookies in the late afternoon. Its location is about 15 minutes from downtown bend. There are a number places to eat within a few minutes walk including the Worthy Brewery and Restaurant, which has good food, There is also a Safeway within a few minutes walk. I would certainly stay here again.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepGM97701, Manager at Sleep Inn, responded to this review, May 20, 2014
Dear Tony,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Sean Evert
SLEEP INN OF BEND
541-330-0050
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn

Address: 600 NE Bellevue, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 43 Hotels in Bend
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Reservation Options:
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Also Known As:
Sleep Inn Bend
Bend Sleep Inn

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