My husband and I stayed at this hotel the night of our wedding July 2nd. We got in probably around 11:30pm, and when we got there my husband was not in his tux anymore, but I was still obviously in my wedding dress. The man who helped us did not even offer us a congratulations or basically any aknowledgment at all. He barely made eye contact with us, only when he had to. He wasn't very friendly either. Again, I have stayed at many Hiltons and usually the customer service is great. I wasn't impressed.
Our room was pretty decent. I have stayed at many different hiltons around the US before, and am usually very excited about their beds. This hilton offered one of the adjustable comfort level beds. But no matter what setting we had it on, both my husband and i were uncomfortable.
The next morning we woke up and we wanted room service. I didn't see a menu for it, so I called down to the front desk to see if they offered it. They said they didn't, but they did have a breakfast buffet. The buffet ended up being really good, but we were a little disapointed with them not offering room service.
Other than that, the room was pretty big, and the room had darkening shades which was GREAT because we were actually able to sleep in a little. I would probably go back, but I hope that we would get better, friendlier customer service next time.
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- Also Known As:
- Hilton Garden Inn Portland Beaverton Hotel Beaverton
- Hilton Garden Inn Beaverton
- Hilton Beaverton
- Beaverton Hilton Garden Inn