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“Terrible breakfast, unaccommodating restaurant” 3 of 5 stars
Review of BEST WESTERN Inn at Face Rock

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BEST WESTERN Inn at Face Rock
3225 Beach Loop Road, Bandon, OR 97411   |  
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Ranked #6 of 12 Hotels in Bandon
Tempe, Arizona, Usa
1 review
“Terrible breakfast, unaccommodating restaurant”
3 of 5 stars Reviewed June 19, 2013

This Best Western hotel did not offer a complimentary breakfast, instead requiring you to pay for your food. However, the items offered were minimal and of poor quality. Mushy canned fruit cocktail was all that was offered for fresh fruit, the bread were stale, and offerings sparse. Plus, the attendant didn't even wait until you got your own food before she presented you with the bill!

The restaurant next door was even less helpful. We were looking forward to a nice seafood dinner, but when we were seated our sever informed us that they were out of all fresh fish, lobster and clams. When we asked for some small diet accommodations, we were declined.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 19, 2013
Eileen S we will make sure that the restaurant owners know of your experience, we sincerely apologize.

Marc
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533 reviews from our community

Traveler rating
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    80
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Sandy, Utah, USA
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2013

This hotel was a nice surprise. We had a beautiful top floor room with a balcony (although it overlooked the parking lot, it was the best view here since it's not close enough to the ocean for you to see it). These are set up like apartments, so the doors all open to the outside which was fine. The ice and pool required a walk across the parking lot but the pool is open 24 hours which we made use of. We did find a few small slugs on the bed...not sure where they could have come from but we didn't throw a fit about it. We loved having a fridge in the room. We also received a crib for our baby after requesting one. We were a mile from Face Rock and watched the sunset there. We were also able to check out the tide pools, see Old Town and enjoy the charm of Bandon. We used a groupon and only paid $99 and also received $20 credit toward breakfast (which is not included) which was a nice hot buffet. After the credit, our family of 4 paid less than $4 plus tip. Bandon didn't disappoint and was our favorite spot.

Room Tip: Ask for a top floor. Cribs available if you request.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 18, 2013
Why thanks Lindseylouhoo!
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paulav
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed June 12, 2013

I stayed at the Best Western Inn at Face Rock for 11 days in May while on business in Bandon, OR. I loved this place and want to take my husband there on vacation. The room was ocean facing, a 1 bedroom suite, with and balcony and a jacuzzi in the living room-I know it is a litlle wierd, but after ending a work day with a walk on the beach, it was nice to open the balcony door, watch and listen to the ocean and have a glass of wine looking out from the jacuzzi.

The suite had 2 full baths, a king bed in the bedroom and a pull out sofa in the living room. The rooms are not directly on the ocean-you have to cross the street and walk down to the beach along a path. It has a kitchenette with a full refrigerator, microwave, stove, oven. It was nice to be able to cook, although I usually ate at the wonderful places on site.

They have 2 restaurants and both have room service: Bandon Bills Seafood Grill and Tony's Fireside Pizza. Both have great food and pizza. Wed. night bottles of wine were 1/2 price, so I ended up getting a nice french wine and they let you take it back to your room, so I had it for the rest of my stay. The pizza tasted like NY pizza to me and the wings were great.

They have an indoor pool and spa jacuzzi, but I did not see them.

In the lobby they sold some outerwear at great prices, had a few snack items (cheese, crackers, burritos, frozen dinners), some cold beer and wine for convience. They have a laundry room just for guests with 3 washers and 3 dryers which I utilized twice during my stay.

I highly recommend this Best Western for it's location, amenities and service.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 13, 2013
paulav thanks for staying and dining with us, we hope you come back!
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Benicia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2013

I was told I was getting a view. View was very slight thru trees and top of
ocean could be seen (1st floor).I would claim view for 2nd floor only at this
property. 20% off was given when I brought up.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 13, 2013
Laurie S thanks for coming and thanks for commenting. Indeed, not all of our accommodations are ocean view, if you would contact me personally i would like to ensure that on your next visit you get the right room in your budget with the best view.

Marc D.
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Ipswich, United Kingdom
Top Contributor
115 reviews 115 reviews
16 hotel reviews
Reviews in 62 cities Reviews in 62 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 11, 2013

We went on a groupon voucher, so it was a good deal for the 2 rooms - one double for 2 adults and one family for 2 adults and 2 toddlers. They were comfortable, clean and well appointed. The staff were friendly and helpful and the pool and gym acceptable. The weather wasn't too good which wasn't a bad thing as we wouldn't have wanted to leave otherwise and had only bookedf for the one night. The only down side was the restaurant. The staff were attentive and there was a good atmosphere but the food was only average and the portions enormous. The breakfast was self service but the poor waitress was rushed off her feet and the hot food ran out and was not repalced often enough. It again was plentiful but not special. There are other options of restaurant (Pizza) and you can get a takeaway and eat in the room. I would certainly go again.

Room Tip: We had two rooms in the chalets not far from the reception. The upper room had a balcony which was n...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 12, 2013
Thanks for your comments xxxxx04, we will ensure the folks at the restaurant next door have an opportunity to respond to your food experience, and we are glad you enjoyed your stay otherwise.
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Perth, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 9, 2013

A little old but looks like they are renovating! Our room was clean and a good size
[very nice bed]. The staff were great except for the person who booked us in...
well she forgot to put the booking in the system! and as it was Presidents day
long weekend we were lucky to get the room. had a great steak
[At Bill’s grill]
it was slow cooked and a little smoked.... done rare to medium absolutely terrific!
Great Oregon wine selection in the lobby... nice touch!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 11, 2013
Thanks for your comments and yes, renovation renovation renovation! It's a constant on the coast.
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Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

Arrived and was greeted and checked in my two ladies who obviously enjoy their job. They were genuinely happy and hospitable. Got to a lovely spacious room that is bright airy and had a homey feel. Very clean room. Bed was exceptionally comfy....overslept...it was so comfy. Best of all.....quiet.....very quiet hotel. I will definetly be back to this hotel. Thank you for a wonderful stay.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcDryden, Public Relations Manager at BEST WESTERN Inn at Face Rock, responded to this review, June 9, 2013
Thanks boopatsea, we planned the beautiful weather for you too!
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Additional Information about BEST WESTERN Inn at Face Rock

Address: 3225 Beach Loop Road, Bandon, OR 97411
Phone Number:
Location: United States > Oregon > Oregon Coast > Bandon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Bandon
#4 Family Hotel in Bandon
#5 Romantic Hotel in Bandon
Price Range (Based on Average Rates): $
Number of rooms: 73
Official Description (provided by the hotel):
Bandon's only full service resort. Just across the beach from the Pacific ocean and within minutes of world class golf and other attractions. The only AAA 3 diamond property in the area, and the Westernmost Best Western in the continental U.S.! ... more   less 
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Also Known As:
Best Western Inn At Face Rock Hotel Bandon
Best Western Hotel Bandon
Best Western Bandon
Bandon Best Western

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