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“Not as advertised” 4 of 5 stars
Review of BEST WESTERN Inn at Face Rock

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BEST WESTERN Inn at Face Rock
3225 Beach Loop Road, Bandon, OR 97411   |  
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Ranked #6 of 12 Hotels in Bandon
Calgary, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Not as advertised”
4 of 5 stars Reviewed December 21, 2012 via mobile

Great location but not easy to find. Upmarket motel style very quaint. Unfortunately no breakfast as advertised and hot tub not working. We asked for a discount but did not get one. The rooms are very nice and beds are older but comfortable. A bit overpriced for what you get but I'd still probably stay here again.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, December 26, 2012
Thanks for your comments, we really appreciate the input. We apologize that our hot tub was down with mechanical issues, just in time for Christmas. Seems it always happens that way!

We offer a great varieties of room types and prices, we hope next time you may find something that is a better fit, we hope to see you again.
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526 reviews from our community

Traveler rating
    221
    188
    80
    23
    14
See reviews for
149
240
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Eugene, Oregon
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2012

We always come here and get the same room. Bella our 8lb Chihuahua is always welcome for a very small one time fee. The room is big comfortable and clean. Many places to go for walks and the Beach is across the street what more could you ask for. Plus a breakfast is included every morning from 6:30am to 9:30am. We just love it we bring our laptops and work or play and swim in the pool when we want (24 hr.) never closed like every other place I have stayed.
We have friends that turned us on to this wonderful places years ago and it is still the best place in town with a Bar and Restaurant to walk to from your room.
Bob and Judylynn and Bella

Room Tip: We like the rooms on the South side it is very quiet. We don't mind walking to Breakfast and Din...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, December 18, 2012
Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick, Washington
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012

Nice place but hard to find don't follow GPS directions you will get lost (at least that's what happened with our GPS)
Because there are lots of rooms and it is kind of spread out it was sort of hard to find which room was ours.
I love that it is Pet friendly.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, November 13, 2012
A 5 star review, wow, thanks! We will do our best to live up...
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Vancouver Island, Canada
Top Contributor
105 reviews 105 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 27, 2012

We have stayed here 3 times because you know what you are going to get; a clean, quiet (except for the sound of the ocean) and comfortable room. We have never been disappointed. The room we had requested was not available but we got a 2nd floor room with a balcony. Wi-fi was strong. King bed was comfortable but a bit soft for our liking. Breakfast was quite good with a wide selection-eggs, sausage, waffles, muffins, cereal, juice, biscuits and gravy etc.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, November 13, 2012
Your repeat business is the best compliment, thank you!
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Draper, Utah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2012

Stopped here a few years ago on trip down Oregon Coast. Had booked this hotel for an ocean view.Spent the night before in Lincoln City, and went to Depoe Bay for lunch. Arrived at hotel around 9:15 pm after drive, and multiple stops. Decided to go to dinner at on site restaraunt because was tired from long day. Got to restaraunt at 9:30 and was told they closed early. Normal close time was 10:00 pm Went to Billy Smoothboars instead. was 10:00 when we go there. The owner and a waitresss wecomed us in and even though they were closing the invited us to stay and eat. That is service. Needless to say we didn;t have an ocean view and the welcome was not there. Will not stay here again.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, October 16, 2012
We are so sorry we did not meet your expectations, and we will research your concerns. Thank you for taking the time to comment.
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Sparks, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2012

If this was a one star hotel, I would say you can expect this.
But for $140 per night you should not have 10 to 20 flies in your room.
The musty smell alone would have been enough for us to continue down the road if we had not already been traveling all day. The staff did not seem concerned about our complaints. This room was the worst part of our trip. Best Western has lost a customer.

Room Tip: On the up side, the pool and hot tub looked very nice, we were just not up to using them after our...
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, October 14, 2012
We are very sorry that we did not exceed your expectations. We will research fully the circumstances you experienced and be in touch if we can.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 30, 2012

I was there for a 2:00pm funeral the next day after a 5 /2 hour trip down from Portland. I asked for a late check out because of that hour. They could not have been kinder or more obliging. The breakfast was good and warm with a more than adequate selection.

The shower stall was a problem for me. Esthetically, there was a brown blob on the bottom of the back wall. Whether true or not, it *looked* dirty. Practically, there was no shelf inside the stall for soap, or shampoo. (I was in a handicap room; that may have made a difference.)

I expected the traditional things in the bathroom, including skin lotion, etc. There were only two little jars of shampoo--which was sufficient.

I think this was the first time in my life of travelling that bringing my heavy extra-firm pillow was totally unnecessary!

I was in Room 801. Because of its location, I never heard a sound. Thank you, thank you!

Room Tip: I like ground floor rooms because of the ease of getting baggae in and out.
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  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcdryden, Owner at BEST WESTERN Inn at Face Rock, responded to this review, October 3, 2012
Thanks and we hope you will be back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn at Face Rock

Address: 3225 Beach Loop Road, Bandon, OR 97411
Phone Number:
Location: United States > Oregon > Oregon Coast > Bandon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Bandon
#4 Family Hotel in Bandon
#5 Romantic Hotel in Bandon
Price Range (Based on Average Rates): $
Number of rooms: 73
Official Description (provided by the hotel):
Bandon's only full service resort. Just across the beach from the Pacific ocean and within minutes of world class golf and other attractions. The only AAA 3 diamond property in the area, and the Westernmost Best Western in the continental U.S.! ... more   less 
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Also Known As:
Best Western Inn At Face Rock Hotel Bandon
Best Western Hotel Bandon
Best Western Bandon
Bandon Best Western

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