We ate here while traveling through Baker City. We ordered a "two for $23" steak special which was a good value: steaks, potatoes, veggies, salad, and a shared dessert and we were very full. The steaks were good though due to the cut, the doneness was uneven -- it worked for us because we just swapped steaks at some point. The veggies were very good [fresh green beans]; all the sides were yummy. The tap beer selection was limited so we had bottled beer. I was happy with the meal.
Our server was attentive and kind -- and she was really hustling. The cook stopped by our table to check if our food was good which I really appreciated. The restaurant wasn't particularly crowded, but, oddly our server seemed to be the only server working. I wish I could remember her name [Jo maybe?]. The other two females kept busy texting, yakking, idly pushing a cleaning rag around the bar. It was very odd.
If someone from the restaurants read these, please keep reading:
Our view was directly to the area behind the bar where the servers spent a lot of time. I *almost* asked to speak to the manager -- one of the young and apparently new-ish servers continually touched her long hair and face; then handled clean silverware and drinking glasses. [I watched her fill about 5 water glassses, then assemble them on a tray -- egads -- she handled every glass with her fingertips placed on the drinking rim after her fingers had roamed all over her hair, face, purse, bar rags]. I'm generally not too fussy, but, the nonstop view of that employee made me cringe.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 2, 2012
We greatly appreciate your comments as we cannot fix what is broken unless we hear from the customers. I too would cringe at watching a server touching their face, hair, etc, then touching clean utensils and glasses. We have had a turn over of servers since the summer and the server you mentioned is new. We will pass on your concerns and train her properly in restaurant hygiene. Yes, Jo, was your server. She is awesome. I have spoken to the manager (my daughter), also one of the girls texting, and informed her that it does look bad when one server is working hard and the other one hardly working. Perception is everything! Smart phones are a problem and banning them from the workplace is my next step.
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Thanks again for your comments!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.