I don't think I can even rate this place with 1 star because of our complete dissatisfaction.We had our son's 6th birthday party here and wanted to leave within the first 20 minutes.
1) The animals have no water,no toys,no food,and barely any shade.The cats were sprayed,in the face,with water to try to get them to come to the front; this made them so annoyed that they sprayed several of our guests.Inhumane.The cages are too small for the animals,yet so spaced out that you spend 70% of your time walking,just to see another animal hiding under the few feet of shade,they have.
2)The tour guide did nothing.I mean literally,nothing.Our guests knew more about the animals then this little high school boy did.He literally just walked in front of us,no guidance no information.
3)The money hungry pig that runs the place charged us for the party package even though they didn't let the kids feed any animals,take a picture with an exotic animal,or give us a guided tour and even charged for babies,under a year old!!! Not to mention,that he repeatedly mocked us and other guests.He is absolutely repulsive.
4)Everything was so filthy that we couldn't even leave the cake/cupcakes out for longer then a few minutes because of the amount of flies.The pins,the grounds,the tables were all disgusting and the smell was overwhelming at times.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.