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“Wonderful service, great attitude” 5 of 5 stars
Review of Marriott Tulsa Hotel Southern Hills

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Marriott Tulsa Hotel Southern Hills
3.5 of 5 Hotel   |   1902 East 71st, Tulsa, OK 74136   |  
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Ranked #31 of 100 Hotels in Tulsa
Ada oklahoma
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
“Wonderful service, great attitude”
5 of 5 stars Reviewed December 20, 2012

Hoyle is under construction, lobby is very noisy, however the attitude of the staff is great, they are all wearing hard hats and apologize for the noise, this is a great location, close to shopping at the mall in one direction and a new outdoor mall in the other, close to oral Roberts U and the riverside museums.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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215 reviews from our community

Traveler rating
    100
    58
    31
    16
    10
See reviews for
46
36
15
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Saint Louis, Missouri
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 8, 2012

This Marriott is well managed with every detail as it should be. The main floor lobby is currently being renovated, and during the construction period the hotel is providing free in-room Internet and a complimentary breakfast. The breakfast is buffet style, includes an omelette station, and is something you would typically pay about $10 for. The Marriott also provides a complimentary airport shuttle. The rooms were typical of Marriott's high quality. On recent trips I've encountered many dark rooms, but these were well lighted and welcoming. Parking is plentiful and also free.

With the temporary inclusion of free Wi-Fi and the excellent breakfast this hotel is a bargain not to be missed by the business traveler. Grab it while you can!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Top Contributor
89 reviews 89 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 29, 2012

I'm sure the distraction of remodeling will be worth it once everything is back in order. The bed was fantastic. Was like sleeping on a cloud. I didn't try the pool but did enjoy the hot tub. All the great amenities I expect at a marriott. Breakfast was great except the waitress service in the resturant was terrible both mornings. Had to wait for a beverage way too long both mornings at breakfast. It is completely unacceptabel to me to ever wait on something to drink. And for sure don't let my water run out. However, the food and service at lunch for the conference in the conference center was excellent both days.

Stayed November 2012, traveled on business
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Oklahoma
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed November 16, 2012

I stayed at this hotel for a conference. The staff was great - arranged late checkout, got me a microwave, handled long faxes for me. The WiFi was free and worked fine. The pool was a bit chilly, but the hot tub was great. And the room was nice with all the usual comphy Marriott amenities - though a really comfortable reading chair or lazyboy would have been a bonus.

The one big drawback was NOISE. Outside noise, and noise on the other side of the solid wall was no problem, but people walking/talking down the corridor could be heard clearly through the room door, and I could easily hear the couple in the room next door (probably via the (locked) noise-porus connecting door). When they stayed up late one night, and their kid had a bad dream at 2 AM another night, I heard all about it. In addition, the hotel is undergoing renovation, and the bang bang bang echoed up to my 4th floor room at 8:00 AM sharp the second morning when I was trying to sleep in a bit. And the pillows were really wimpy - not a substantial one in the bunch, for a side sleeper. I always give a lesser rating to hotels that give me a poor nights sleep.

Room Tip: Ask for a room with solid walls, no connecting doors.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMSHGM, General Manager at Marriott Tulsa Hotel Southern Hills, responded to this review, December 22, 2012
Thank you for taking time to write about your visit. We value the feedback. I share your frustration with the noise from the renovation and I apologize we put you through that. Thankfully, we are mostly through the demo of the public areas and are reconstructing an all new, lobby, restaurant, ballroom etc. The new furniture and finishes are beautiful. We've tried to offset the inconvenience by offering free breakfast and free Wi-Fi with discounted room rates. We thank you for choosing our hotel. Kind regards, Joe Gaudet, GM
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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 11, 2012

Came into Tulsa over the weekend for a football game. We arrived late in the evening but we were welcomed as if we were the first guest of the day. The check-in process was hassle free. What you expect from a hotel is good beds and good showers. Surprisingly, many don't deliver this at all, but the Marriott Southern Hills did. Our package included breakfast, and even though it was a football weekend in Oklahoma, our food was hot, fresh and fast.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stonewall, Texas
Top Contributor
68 reviews 68 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 9, 2012

Stayed here over labor day weekend and had a great time. Staff was very helpful and friendly but the best are the beds. They are soft without being overly soft and the rooms are just right. Ordered room service and the pizza was enormous.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meeker, Oklahoma
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

Nice clean hotel. Several events going on and the pool area was crowded but hotel area was fine. Enjoyed our stay.
The hotel is within reasonable driving distance to several eating places.
Staff was very friendly and helpful.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Tulsa Hotel Southern Hills

Address: 1902 East 71st, Tulsa, OK 74136
Location: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Tulsa
#18 Romantic Hotel in Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott Tulsa Hotel Southern Hills 3.5*
Number of rooms: 383
Official Description (provided by the hotel):
Free Wi-Fi in all rooms and public space. NEW LOBBY with latest design communal work spaces and enhanced menus with craft bar service. Full retail store on-site selling sundries and finer goods. Breakfast included in some rate plans. Fold-out single size sleeper chair in all king rooms. Riverparks and running trails nearby. Free Casino shuttle available to River Spirit casino nearby for groups of ten or more. Walk to Oral Roberts University and many 24/7 restaurants plus shopping nearby. Sports Bar on-site. Full service European style Spa Southern Hills Day Spa and Ross Edward Grand Salon for Hair both on-site. State of the art fitness center with indoor pool, whirlpool and rooftop sundeck ... more   less 
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Also Known As:
Tulsa Marriott Southern Hills Hotel Tulsa
Marriott Tulsa

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