The Renaissance is a nice, clean hotel with decent service and nice amenities.
I checked in for a two-night stay on a Saturday and was given a room on the club (9th) floor. I had several colleagues traveling with me who were staying on other floors and I didn't see much of a difference between my room and theirs. Long story short, if you can get the upgrade, take it...otherwise, don't bother.
I had a room right across from the elevator which, personally, I prefer over having to walk down long hallways to get to and from the hotel lobby. Other than the occasional "ding" of an arriving car, I didn't hear any noise at all from the elevator bank.
I had several issues on my first evening with the wireless Internet access. When the signal to the guest rooms faded in and out, I was redirected to the wireless server for the public areas where I was asked to pay for additional access. A quick call to the support line (1-800 number) solved the problem. The front desk was unable to assist. Apparently this is a new system for which they have not received adequate training on troubleshooting, etc.
The beds are extremely comfortable with a combination of firm and plush pillows. The room was clean and had beautiful granite accents throughout the bathroom and bedroom areas.
I did notice that the room lacked a trash can by the work desk as the sole trash can was located in the bathroom. Only a slight inconvenience, but I thought I'd mention it regardless.
I asked for a late checkout and was given a 3:00PM checkout for an additional day rate of about $80. That left a bit of a bad taste in my mouth but that's only because I'm in the hotel business and it was clear that the hotel was not full.
I tried room service for a quick continental breakfast on my last morning and everything was fresh and arrived on time.
All in all, I would absolutely stay at this hotel again. From what I saw in the area, this was definitely the nicest hotel around.
- Official Description (provided by the hotel):
- *** AAA FOUR DIAMOND AWARD RATING*** Providing traditional service to a contemporary clientele, our hotel offers gracious accommodations in elegant European style. We are ideally located in the heart of the city's shopping and dining district and surrounded by restaurants, entertainment venues, and Oklahoma's largest shopping mall. Visitors enjoy luxuriously appointed guest rooms that provide relaxation and contentment. For the business traveler, high speed internet access and a well designed work station encourage comfort and productivity. And our award winning Cyprus Grille Restaurant/Merlot's Lounge offer exquisite dining with a warm ambiance. We are proud to be Tulsa's premier hotel. Adhering to the highest standards of hospitality, our staff is committed to providing flawless service, extraordinary amenities, and a "bring you back again" experience. ... more less
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- Also Known As:
- Renaissance Tulsa Hotel Tulsa
- Tulsa Renaissance