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“Dated, overpriced, over rated” 2 of 5 stars
Review of Renaissance Tulsa Hotel and Convention Center

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Renaissance Tulsa Hotel and Convention Center
3.5 of 5 Hotel   |   6808 S. 107th East Ave., Tulsa, OK 74133   |  
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Ranked #23 of 100 Hotels in Tulsa
FS
1 review
4 helpful votes 4 helpful votes
“Dated, overpriced, over rated”
2 of 5 stars Reviewed March 6, 2013

Background, I travel continuously for my employer and have stayed in over 1000 hotels in 49 states NY to LA and HI. normally in the $89-$280 range.

Not sure where these "crown jewel" reviews come from and I would hate to offend anyone from Oklahoma but some of these comments lead me to believe that the reviewers might be a bit near sighted.

From the outside this hotel looks inviting. there is a shopping center close and plenty to eat near by. The staff was not unfriendly but they all carry that "its been a long day and i cant wait to get off" attitude. no smiles, just a sleepy stare. Doesn't bother me to much but i would expect more from "the crown jewel of Tulsa Oklahoma"
I had a room on the 8th floor, a Suite or the "Deluxe" as they list. My first impression was that i had just stepped into a 1990's mobile home. Tasteless wall art, drapes and a strange room layout. The first room is long with a lot of wasted space near the front door.
The carpet is dated but seemed clean, the couch and corner chair are cheap, flattened, dingy and uncomfortable. You can tell they've seen a lot of miles and should be replaced.
the bathroom had a lot of space and was clean. water worked well and had a good shower. towels where pretty soft and clean.
the bedroom was average, comfortable bed, clean linens with a small balcony you could walk out on.

This Hotel was over priced. Is an Average Hotel with Average staff and below average quality. I've seen MUCH more for my money in bigger cities but many times this is the case. Maybe this is the best Tulsa has to offer so they can charge more for an average room. this Suite should have been around $90, not $200

Room Tip: Deluxe is not worth it. seems like they just add a wall and boom, there is your deluxe.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
MD
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2013

While the hotel is lovely and appears large and beautifully appointed, they have missed the whole picture by having pillows that are hard as rocks! I have had a stiff neck for two days after spending three restless nights here. When we called the front desk (and it rang for several minutes before anyone answered) to ask for softer pillows and non allergenic Blankets , we were told they only had feather duvets and pillows or the hard foam pillows. The front desk clerk told me she always travels with her own pillows as if I should have carried an extra pc of luggage on the plane ...I stay in hotels 50% of the year, and have never experienced pillows like this.

Room Tip: Stay at Another hotel
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
273 reviews 273 reviews
74 hotel reviews
Reviews in 92 cities Reviews in 92 cities
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed February 21, 2013

This Renaissance is an OK Marriott property that has been refreshed (I think) but still has an older feel because it is hard to make the old atrium buildings feel up to date. Good location in that it is easy to get to and right in the middle of everything. The staff were all friendly although I did have one desk clerk that seemed to be annoyed that I was asking her a question and I did call down to the front desk twice when no one answered! How does a hotel not answer it's phone? I probably would have given them 4 stars if they would answer their phone. Workout facility is very nice

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owasso, Oklahoma
Top Contributor
115 reviews 115 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 16, 2013

My wife and I are very familiar with Tulsa---we only live 15 minutes away from the Renaissance. We came here for 2 nights to celebrate Valentine's Day together. We've stayed here before and loved it. It's right off the 71st St. strip of great restaurants and shopping. And---get this--it was 65% LESS (under $100/night) than a stay at either the Ambassador or Mayo AND the same price as Hampton's in the area. Why the Renaissance isn't in the top 5 hotels in Tulsa is a mystery to me. Great location. Great breakfast buffet.

Room Tip: We are Marriott Platinum so staying on the Club level with access to the concierge lounge is always...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van Buren, Arkansas
Top Contributor
75 reviews 75 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 12, 2013

The hotel was very nice and so were the rooms. However I would rate this as a 3.5 star hotel and not a 4 star hotel. Our room had a few issues. The bathtub had sand in it and the 2nd coat of grout they used to do minor repairs in the bathroom didn't match the original grout. The mattress seemed like it needed to be replaced. The hotel is in a great location right off of the interstate and very close to shopping and great food.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki B, Social Media Director at Renaissance Tulsa Hotel and Convention Center, responded to this review, February 18, 2013
Thank you so much for staying with us, and for letting us know about your stay. Please know that we will pass along your comments to the appropriate departments for immediate attention to the situations. We pride ourselves on being the ONLY AAA 4 Diamond Hotel in Tulsa, and without comments from our guests like you, we cannot keep that rating! Thanks again.
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Tulsa
1 review
5 of 5 stars Reviewed February 5, 2013

I live in Tulsa and I play bridge at the Renaissance two or three times a week every month. My bridge clubs have played there for several years. I have found the people there very friendly and ready to help in any way that they can. We eat in your restaurant each time we play. We have found the staff very efficient and friendly. Suzanne is one of the waitresses that has been there with us most of the time. She takes care of us and makes us feel like she cares about us. But not one waitress has treated us rude or made us fell uncomfortable. I would recommend this hotel to anyone that asks because I know that they will be well pleased with the service. I have also stayed here as a guest. My deceased husband and I had our 50th anniversary dinner and was well pleased. Therefore I have seen different sides of the service.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nicki B, Social Media Director at Renaissance Tulsa Hotel and Convention Center, responded to this review, February 18, 2013
Thank you so much for your kind words! We certainly enjoy having the group here during the afternoons, and definitely appreciate your business and loyalty.
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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed February 5, 2013

I play bridge with a group of women any where between 4 and 6 times a month. The hotel is always clean, the accommodations excellent, and the staff always friendly. Suzanne Banks is the hostess for our bridge groups, keeping us confortable an taking lunch orders and serving them. She is ALWAYS friendly and wants to please, We all have come to know her as a friend. She is the best!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Tulsa Hotel and Convention Center

Address: 6808 S. 107th East Ave., Tulsa, OK 74133
Location: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in Tulsa
#24 Business Hotel in Tulsa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Tulsa Hotel and Convention Center 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
*** AAA FOUR DIAMOND AWARD RATING*** Providing traditional service to a contemporary clientele, our hotel offers gracious accommodations in elegant European style. We are ideally located in the heart of the city's shopping and dining district and surrounded by restaurants, entertainment venues, and Oklahoma's largest shopping mall. Visitors enjoy luxuriously appointed guest rooms that provide relaxation and contentment. For the business traveler, high speed internet access and a well designed work station encourage comfort and productivity. And our award winning Cyprus Grille Restaurant/Merlot's Lounge offer exquisite dining with a warm ambiance. We are proud to be Tulsa's premier hotel. Adhering to the highest standards of hospitality, our staff is committed to providing flawless service, extraordinary amenities, and a "bring you back again" experience. ... more   less 
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Also Known As:
Renaissance Tulsa Hotel Tulsa
Tulsa Renaissance

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