I attended a conference in this hotel and I was very impressed with everything. The hotel had excellent parking and check in service. The staff was very friendly and the atmosphere was relaxing. The center of the hotel was focused on an atrium with glass ceiling tiles. Gorgeous plants (real ones!) were in the center and an indoor coy fish pond with a waterfall completed the feel. I was told that the conference will be there next year also and I look forward to going again. It is easy to find and is located very near some nice restaurants and shops.

- Put us in the wrong type of room (we put 4ppl per room and they put us in king rooms)

- when we had to book an additional room to accomodate the # people in our party, they did not offer to compensate us, give us a discount, etc.

- We had put 4ppl per room on our reservation, but they put us in a King room (2 ppl) and there was only 1 towel per room.

- We were never offered compensation or a discount, even though one person in our party ended up having to sleep on the floor in the extra room we had to purchase.

Overall, I was disappointed because the hotel staff did not seem prepared for our group, or willing to correct their errors.

I am a platinum member and always get great service at Marriott properties. This one, for 4 times, keeps disapointing. On my recent trip, I asked if an upgrade from my normal king room was available and no, there was nothing available. No problem, until I got to my room and it was just across from the elevator bank. "Ding", "DING" all night! The food is ok there but the prices are sky high. There are a ton of restaurants nearby so not a big deal but the breakfast in the club room was not the greatest either.

The staff is always nice, the building is beautiful and the bed is fine. Maybe I had bad luck 4 times in a row. I have had better luck at the Marriott in Southern Hills but that property is pretty dated.

I don't know what in the world people are talking about giving this hotel anything but 5 stars. I mean it's not like there's a Ritz Carlton or Four Seasons in Tulsa!
The entire staff was overly attentive and accomodating. Some of these reviews are ridiculous. The rooms are clean and beds are very comfortable with nice linens. Bathrooms are updated and very large. Restaurant was great all the people working in the restaurants and bar were as nice as they could be. I live in Beverly Hills, CA and was very leery about staying here as I had never stayed in a hotel in Tulsa. I have to go to Tulsa quite a bit now and am looking forward to staying again. I stay in 5 star hotels all over the world. This is top of the line for what it should be. The gym is great. Parking is very easy and again the staff could not have been nicer. Best hotel in Tulsa. Someone on here is complaining that they couldn't get a room every night for 77.00? Are you kidding me? Where on earth do you find a hotel room anywhere for 77.00? And at this level of service? If they gave you that rate and you complained I hope they never let you back again. Geez you cannot be serious. Internet was great. The one time I was bounced off line the manager comped my service for my stay. The cable tv was fine. Get a life people. This hotel is fantastic.