I have stayed here three times.
The first stay was terrific. The staff was great, the rooms are modern and clean.
So I have come back for two additional stays, about a month apart.
Both subsequent visits, there was no hot water. I understand that things aren't always perfect, machines break etc.
The second stay with no hot water, I was relocated to a room with lukewarm water. The third trip, it was 5 am and I just had to suck it up and take a cold shower.
Here is the problem- the staff acted completely surprised each time. And each time I got the stock "I will make management aware of the issue and it will be remedied." It sounded plausible the first instance, but the second time, not so much.
This experience turned me off to an otherwise good hotel- and not because of water temperature.
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- Also Known As:
- Holiday Inn Hotel And Suites Tulsa South